technical service analyst oxford

IT Service Delivery Analyst IT/Management ... an IT Service Delivery Analyst who will be ... The IT Service Delivery Analyst supports ... and resolving service tickets in a timely ... - maintain service compliance for all ... Delivery team. The Analyst will ensure Land IT ... excellent customer service for the end users. ... with the wider Service Delivery team, the ... the quality of service delivered into Land ... and review open service support tickets and ... IS) and quality of service activities Main ... consistent Land IT Service delivery model to ... the Babcock IS Service Catalogue, ensure ... resolution all IT Service Requests for Land ... (MI) and service performance insights ... across the IT service delivery landscape - ... * Support the IT Service Delivery Manager by ... Delivery Manager. * Co-ordinate IT ... Delivery, engaging with front-line ... relating to service delivery/service compliance ... delivery bottlenecks, by engaging service ... the Land IT Service Catalogue with ... Ensure required IS service queues are set-up ... reviews of open service tickets with 3rd ... to understand service bottlenecks * Ensure ... with critical IT service providers * ... needs Technical Experience: * Service Delivery ... (SME) for all service related questions * ...

... support have varying degrees of Learning Disabilities, Autism, Physical Disabilities, Mental Health and Acquired Brain Injuries (this varies depending on which service you would work for). You'll help the individuals to lead as fulfilling a life as possible, assisting them to make informed choices and maintain as much ... which include: * Paid DBS and holidays * Salary scale /progression if you want it * Life insurance & Pension Scheme * Retail rewards & savings * Long service awards * Childcare vouchers Click Apply to complete our one page application .....All applications & CV's received are reviewed on a daily basis. We are ...

We have partnered with one of the UK's leading providers of IT contract services to provide a real opportunity for individuals to begin a career as a Trainee IT Technician. Are you interested in a job embarking on a technical IT career? Are you frustrated that no one will give you that first chance? Are you friendly with great customer service skills? Utilising our training materials and our partner client's ongoing need for around 50 Trainee IT Support Technicians each month, we are able to offer an opportunity that will lead to a genuine employment position after completing the initial training. The support job position offers an income of ...

Support Analyst, Support Engineer, 2nd line, Office 365, Active Directory, ... Were looking for a 2nd line Support Analyst to join a pioneering organisation, ... chapter, building a new site and service desk team in Oxfordshire! The ... site, helping to establish a busy service desk, supporting over 1500 users ... Engineer will provide 2nd line technical support to over 50 sites, ... exceptional enterprise-level technical support and services to key ... technically minded Support Analyst you dont need to know everything, ... If youre interested in this Support Analyst position then please send through ... immediate consideration. Support Analyst, Support Engineer, 2nd line, Office ...

... This exciting Support Services Analyst opportunity has arisen to join our ... tickets and interacting with the Service Desk to provide support and ... friendly, IT Support Services Analyst who is willing to work as part of a ... * Provide exceptional customer service, accurate communication with timely ... through exceptional service, tenacity, and the willingness to ... team members. * Interact with Service Desk for the assignment, receipt, ... requests. * Investigate, resolve, and close 1st and 2nd Line ... with contractually agreed service levels and performance indicators. ...

My client are in need of a contract Service Desk analyst for an initial 3 months. The role will likely be deemed inside IR35 and the rate is between £200-£375 dependant on experience. The role is 5 days per week on site, so please only apply if you're based in Edinburgh or the surrounding areas. Skills required:- 1st line support - Customer focused - Handling queries patiently with non technical people

Sales and OEM Account Manager Instrumentation Oxford IM3332 Salary / benefits: Competitive base c£35-55k, depend experience, plus bonus, ... with sales, purchasing and service leaders, to aim for continuous improvement on levels of service experienced by OEMs. After the ... become the go-to person for any OEM sales issues or support/service problems that are escalated. In addition to Account Management, ... or relevant discipline, and have a proven track record in Technical B2B Sales. Experience: It is essential that you have hands on ... management gained within a scientific instrumentation or technical sector. Additional Information: Candidates must be resident in ...

Service Desk Analyst The Company: Focus Group Recruitment have the pleasure ... market leading IT Managed Service Provider. My client are the UK ... experience to join the dynamic service desk teams. The business has grown ... and in writing to both technical and non-technical audiences * MEETING ... 1 server, network, and desktop technical support, diagnosing customer ... ensuring up to date industry and technical knowledge. The Candidate: The ... * 1-2 years experience as a service desk engineer supporting SMEs. * ... * Working as part of a wider service delivery function. * Veeam backup ...

An exciting opportunity for an experienced Service Desk Analyst to join a cutting edge IT firm based in Camberley. You will be required to work in a 1st and 2nd line support capacity supporting users general IT queries and problems over the phone, via email and face to face. The role is mainly remote / WFH with 1-2 days a week onsite. Responsibilities: * Diagnosing and resolving technical issues, embracing a fix once mentality to resolve the core problem. * Escalating unresolvable issues in an effective and timely manner. * Keeping up to date asset inventories and tracking borrowed equipment. * Undertaking small to medium sized projects as instructed ...

... the additional confidence of knowing the company can provide a full in-house service including bespoke design and manufacture of product, including enclosure systems. Ideal locations would include, Oxford, Dunstable, Milton Keynes, Northampton, Bedford, Stevenage, Cambridge, ... Account Manager, Sales Representative, Territory Sales, Field Sales, Client Relationship Manager, Sales Engineer, Sales Consultant, Technical Sales, Senior Sales Engineer, Export Sales, International Sales, European Sales, Branch Manager, Sales Director, Trainee Sales, Graduate ...

Job title: Support Services Analyst Location: Colchester or Norwich Basis: Hybrid ... This exciting Support Services Analyst opportunity has arisen to join our ... tickets and interacting with the Service Desk. This role requires 3 days in ... * Provide exceptional customer service, accurate communication with timely ... relationships through exceptional service, tenacity, and the willingness to do ... team members. * Interact with Service Desk for the assignment, receipt, ... service requests. * Investigate, resolve, and close 1st and 2nd Line technical ... with contractually agreed service levels and performance indicators. * ... an experienced IT Support Services Analyst who is willing to work as part of a ...

Service Desk Analyst Nottingham £26,726 - £29,603 per annum We have a fantastic opportunity for ... our Technology Services team as a Service Desk Analyst at NCHA. We are a busy Technology ... business forward. Role Overview: As a Service Desk Analyst, you will be responsible for delivering ... support, offering 1st/2nd line ICT technical guidance on core software applications, ... Policy. You will collaborate with the Service Desk team to investigate and resolve issues ... Key Responsibilities: * Provide technical advice and guidance to internal colleagues on ... flexibility * Previous experience on an IT service desk * Good understanding of PC hardware, ...

... business objectives. Location: Central Edinburgh office - 2 days per week Key Responsibilities: Provide 2nd and 3rd line support in all technical areas Point of escalation for Service Desk, taking ownership of any business critical 3rd line support tickets Manage security incidents and alerts flagged by Darktrace Conduct ... in conjunction with the Senior IT Systems Engineer.To be successful in this role, you will have: Experience in a 3rd line Service Desk Analyst role with exposure to:Windows 11 Windows Service 2016, 2019, 2022 SQL Server RDS Intune Azure AD VMWare Hyper V Virtualisation Cloud Platforms Storage Solutions NetApp Patch ...

Technical Sales Engineer/Business Development Southern England (Remote and Field Based) Do you want to work for a profitable business with an excellent salary and performance bonus incentives? Do you have a background in ... Customer trust & relations -Selling correct solution from the client's portfolio -Giving Technical advice -Really focusing on opening doors for new business What hours will I work? -Full Time home office ... stays An ideal candidate will: -Have excellent communication and customer service skills -Be passionate about our products and customer service. -Have excellent problem-solving skills. -Be able to act with integrity, ...

... working as a Presales and Engineering IT Consultant for a Managed Service Provider based in Witney, Oxfordshire? As a Presales and Engineering ... and key stakeholders To work closely with the Sales department and Service Delivery teams to gain a complete picture of the customers ... in a tender, often with imposed word count limits. Have the technical ability to examine existing systems or networking infrastructure to ... a build of materials (BOM). Working with the CTO and Head of Technical Services and other key stakeholders as part of the Presales ...

International Field Service Engineer Microscopy ... Process Equipment Oxford £35K - £45K + 10% ... opportunities for Service Engineers from high ... Engineers, or Service Engineers from any ... Field Service Engineer, Microscopy ... Field Service Engineer, Microscopy ... is to provide technical support to their ... Service Engineer will manage the technical ... customers technical problems. Undertaking ... of distributor service teams Monitor the ... and maintain technical documents to improve ... and ease of service of new and existing ... Field Service Engineer, Microscopy ... a Field Service Engineer or Technical Support ... - Field Service - Metrology - ... complex technical topics * Ability to ... Field Service Engineer, Microscopy ... and your technical knowledge will be ... career into more technical specialist roles. In ...

Senior Security Analyst Epsom, KT17 £60,000 - £75,000 (DOE) plus excellent benefits ... and lots more. Keywords: Security Analyst, Cyber Security, IT Security, InfoSec, ... they are looking for a Senior Security Analyst to join their team on a permanent basis, ... Programme. Senior Security Analyst - Responsibilities: Provide Security Input ... Mentor and guide the security analyst, in monitoring, Investigation, and root ... IT vulnerabilities and provide to the service desk team, paths to remediation, through ... within the business. Senior Security Analyst Requirements: Demonstrable experience in a ... investigate anomalous behaviour. Key technical knowledge - SIEM Logpoint, Automated ...

... Desk Analyst to join the team on a permanent basis. Position Overview: We are seeking a talented and customer-focused Service Desk Analyst to join our team. As a Service Desk Analyst, you will play a crucial role in providing technical support to our clients internal users. Key Responsibilities: Provide first-line technical support ... issues. Diagnose and troubleshoot hardware and software problems, escalating more complex issues to the appropriate teams. Log and track all incidents and service requests using our ticketing system, ensuring timely resolution and documentation. Collaborate with other IT teams to implement and maintain effective IT ...