customer service helpdesk

... with one of the UK's leading providers of IT contract services to provide a real opportunity for individuals to begin a career as a Trainee IT Technician. Are you interested in a job embarking on a technical IT career? Are you frustrated that no one will give you that first chance? Are you friendly with great customer service skills? Utilising our training materials and our partner client's ongoing need for around 50 Trainee IT Support Technicians each month, we are able to offer an opportunity that will lead to a genuine employment position after completing the initial training. The support job position offers an income of £18k-£22k, ...

... and your communication skills are as creative as your coding, theres a digital revolution underway in the UK that could use your help. From public service transformation to cutting-edge commercial projects, our work has a wide reach, helping make the everyday easier, for everyone. When you start your CGI story, not ... - Development of work following strict ways of working, standards and levels of quality - Regular presentation of progress and completed work to the team and the customer - Stay up to date by following industry developments and be active in the Open Source community - A drive to meet your personal objectives which are aligned to ...

... has many benefits, these include A car Get your very own dual controlled car to teach in Be your own boss work hours which suit you (Monday to Sunday - 7am to 7pm) Excellent Pay £20,000 - £35,000 per year We are looking for candidates who meet the following criteria Reliable, Punctual, Patient, Possess excellent customer service skills, Enjoy meeting new people We provide the most cost effective training in the UK. Once you have completed your training, you are guaranteed a job with us. After working with us for 1 year, we refund your training fees on a weekly basis up until year 3. Should you already hold you ADI license, no training is ...

... see different sites What you'll be doing: Local Helpdesk Facility (Incident, Problem & Query management) Technical Support to MoD and internal customer (H/W, S/W and Set-up/Set to work) Fault and Incident ... Customer interaction & Liaison Management of Modifications/Upgrades Metrics capture/collation/reporting for helpdesk, equipment availability and utilisation Local management of office including SHE, security and helpdesk ... Military (Land and/or Air) communications systems and operational concepts Secure IP based solutions including CISCO routing products, and radio communications equipment Service Support Valid UK driver's licence

... all necessary paperwork is completed * Respond promptly and positively to service all requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where ... that compliance documentation is always completed and up to date * Advise the on-site customer (manager) of any repair and maintenance issues that are likely to affect the smooth running ... and its applications * Achievement of PPM schedule within agreed timescales * Respond to service call requests within agreed timescales * Candidates must have a full and valid driving ...

A Service Engineer is required for a hugely successful OEM of ancillary equipment to the machine tool ... of support from both technical helpdesk and in the field, customer satisfaction is paramount. ... lots of product training on offer. As a service engineer, you'll be responsible for - - ... parts as necessary - Providing on site customer support, demonstrations and product training - ... as a service engineer, you will have - - Previous experience as a field service engineer or ... opportunity to join a well established service team, within a corporate business that still has ... areas of installation, commissioning and service of their products. ASC Connections Ltd acts as an ...

... and are looking to expand their team to keep up with high customer demand. This is an exciting time for the company and the right ... the importance of working together to ensure a high level of service is delivered. You will be given support, training and a realistic ... with technical staff and other internal colleagues to meet customer needs. Arrange and participate in internal and external client ... & SECURITY Installation Engineer, Maintenance Engineer, Service Engineer, Fire and Security Engineer, Security Engineer, Fire ... Technical Support, Security, Access Control, CCTV, Helpdesk, IT Support, Customer Support, Technologies, Desktop Support, SIP, FCR, Help ...

IT Service Operations Support Specialist / Yeovil / £25 per hour Temporary ... join our clients team as an IT Service Operations Support Specialist. In ... Ownership of IT Service Operation Processes: Become a ... owner within IT Service Operations for core Service Operation ... as Analytics, Communications, Customer Satisfaction, Catalogue ... and Performance Reporting, Service Transition interface, Continuous ... IT Helpdesk/Support Experience: Prior experience in an IT helpdesk or IT ... Excellent communication and customer-facing skills, ensuring a ... IT Service Operation Processes: Familiarity with IT Service Operation ... Knowledge of other IT Service lifecycle stages such as Service Transition ...

... and clients by promptly responding to their service requirements. Assures prompt response by other team ... reflecting the clients image through correct quality service. * Meet and greet visitors to site in a professional, ... site and manage the Permit to Work System * Run Site Helpdesk, responding efficiently to requests * Handling ... the culture and standards, ensuring a high quality service is delivered. * To participate at regular tenant ... are promptly dealt with in accordance with agreed service criteria, minute taking and their distribution. * ... similar role - either front of house or from a customer service background. Really great opportunity to join a ...

... Council have an exciting opportunity for an ICT Helpdesk Advisor to join the team. Location: Cambridgeshire ... £25,545 - £27,803 p.a. plus benefits package ICT Helpdesk Advisor This Role: In this role you will provide a ... provide administrative support to the ICT service. ICT Helpdesk Advisor You: - A minimum of two GCSE's ... Microsoft 365 - You will have experience in a customer facing role where keyboard skills have been utilised ... to detail are required and willingness to follow customer queries through to their completion is a must - ... an ICT Help Desk environment is desirable ICT Helpdesk Advisor Benefits: - Flexible working - Childcare scheme ...

... all necessary paperwork is completed * Respond promptly and positively to service all requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where ... that compliance documentation is always completed and up to date * Advise the on-site customer (manager) of any repair and maintenance issues that are likely to affect the smooth running ... and its applications * Achievement of PPM schedule within agreed timescales * Respond to service call requests within agreed timescales * Candidates must have a full and valid driving ...

... opportunity for a Customer Service Manager to join the ... experience as a Customer Service Manager, someone who ... passion for excellent customer service. This person will be ... service team Ensuring the highest level of customer ... relationships with the customer base, focussing on key and ... to ensure ultimate customer satisfaction Monitor ... and where required customer credits Provide customers ... the department all customer needs can be met Using ... experience as a Customer Service Manager Strong management ... customer service Good relationship building skills Customer ... administration, customer service/call centre, ... sales admin/sales support, marketing and IT Helpdesk/IT support

... raising orders and quotations when necessary. Perform general administrative tasks as required. Flexibility to undertake additional duties as directed by the Line Manager.Main Working Relationships: Management Helpdesk Team Engineering Staff Clients Finance TeamKnowledge and Qualifications: Minimum GCSEs grade C or above in Maths & English. Preferable NVQ or equivalent in Business Administration or Customer Service. Experience and knowledge of electronic CAFM systems.Salary: £23,100 + Benefits: 25 days holiday 8 Bank HolidaysIf you are a proactive and motivated individual with the ability to multitask in a fast-paced environment, we ...

... The role is perfect for someone who has proven experience in a similar role in customer service and has an interest ... Overview You will work alongside this vibrant Customer Service team to provide a first line of support for ... Services. You must be experienced in customer service and a similar facility help desk role would be ... to final resolution, ensuring excellent customer service each time. You will have excellent spelling and ... experience within a facilities or commercial FM helpdesk role is preferred * Previous Help Desk and ... communication skills both written and verbal * Customer service experience * Good working knowledge of Microsoft ...

... experience within a sales position Good negotiation skills Good communication skills Technical knowledge will be an advantage Great team player Commutable distance to Radlett Looking for the next step in your career? Think Specialist Recruitment. Think Specialist Recruitment is an independent support staff recruitment agency based in Hemel Hempstead and working across the Herts, Beds and Bucks area. We specialise in permanent and temporary recruitment with areas of expertise including; administration, customer service/call centre, PA/secretarial, human resources, accountancy and finance, sales admin/sales support, marketing and IT Helpdesk/IT support

Akton are recruiting on behalf of a client who are looking for a 1st/2nd Line IT Helpdesk Analyst to be based in Chorley. You will be responsible for providing 1st/2nd line technical support for a range of requests, this ... support of infrastructure, applications and telecommunications. Receive and resolve calls from the service desk and manage user expectations - by phone, email and in person. Troubleshooting and diagnosis of hardware ... parties with an ability to translate complexity into simplicity Analytic problem solving Demonstrable working knowledge of IT Systems and Technology Good Customer Service An excellent team player Ability to work autonomously

... action and escalate incidents as appropriate to maintain agreed service levels and to keep customers informed of status and progress of ... Workplace Co-ordinators to ensure compliance Close liaison with Helpdesk Willingness to attend off-site training and travel to other UK ... information with the engineers. To handle and actively resolve any customer issues. This list is not exhaustive and you may be required from ... delivery of high level customer service in a resourceful and proactive manner. Demonstrates exceptional customer service skills. Able to extract, ...

... all necessary paperwork is completed * Respond promptly and positively to service all requests from the Helpdesk and to assess the requirements of the job and carry out repairs as and where ... that compliance documentation is always completed and up to date * Advise the on-site customer (manager) of any repair and maintenance issues that are likely to affect the smooth running ... and its applications * Achievement of PPM schedule within agreed timescales * Respond to service call requests within agreed timescales * Candidates must have a full and valid driving ...