amadeus ticketing system

... reason why small businesses around the world depend on Sage platforms. It's because we innovate. Our test engineers aren't robots. They're analytical, and take a creative approach to problem-solving with a forensic eye for detail. But our Test Engineer will be able to: Be quick to gain understanding of the system under test and how it is used by customers Create timely estimates for testing projects Take accountability for testing and create effective test metrics Stay up-to-date with all the latest developments in software testing and share knowledge with colleagues Multitask and prioritise engineering decisions to meet deadlines ...

What are you going to do: Responsibilities: Generating leads via face to face/telephone/email Negotiating all sales with prospective clients Coordinating sales efforts with marketing programs Obtaining balance of payment from clients Submitting sales in to the relevant system Maintaining client records Answering client questions about products, prices and availability Candidate Requirements: To be excited by the product offerings! Face to face and Telesales sales experience helpful Willingness to learn Good communication skills Good negotiation skills Ability to learn all products in detail IT literate What we offer: 15% sales revenue commission ...

... forums. Reporting any Health, Safety and Environmental near miss, accidents or incidents to the Shift Team Leader. Hold a level of authorisation and support the administration of Covanta's Safe System of Work and Site Safety Rules. Oversee the safe working practices of site staff and contractors. Ensure the appropriate standards of housekeeping are maintained. The ability to operate and interrogate the plant from the Distributed Control System (DCS) and perform all on plant duties, including operational tasks and routines. Carryout, first line maintenance tasks as directed by the Shift Team Leader and support the maintenance department with ...

... SharePoint, Jive), Citrix, VPN, Exchange, O365, Active Directory, VMWare, End user hardware and peripherals Your Responsibilities * Responding to customer incidents and requests received via phone, email, or other standard methods within agreed SLAs. * Maintaining detailed records of customer interactions in the ticketing system. * Providing both onsite and remote service to customers using control and administration tools. * Managing end user assets, including setup, configuration, collection, and wiping. * Installing pre-packaged software on user-end devices. * Managing user accounts in active directory and supported applications. * Assisting ...

... times throughout the school term and during holiday periods To be pro-active around the site to identify defects Undertake the completion, recording and tracking of all allocated tasks in line with the Merton Schools demarcation matrix related to the PFI contract Log, prioritise and action tasks using the Helpdesk ticketing system Log items on the PFI Helpdesk as required Provide support for school meetings and events including setting up of furniture, equipment and hospitality Ensuring a safe environment for the stakeholders of the school to provide a secure environment in which due learning processes can be provided Oversee contractors who are ...

... queries and issues they experience with our products. Responding to a wide range of requests the role will involve providing product advice and information, system integration, and investigating and resolving technical issues as they arise requiring an ability to think on your feet and provide clear information to customers. ... Modbus SDI-12 Wireless cellular communications i.e. GPRS, 3G, NB-IoT, LTE-M Technical background in telemetry or equivalent i.e. Teleco, IT Networks Help desk ticketing systems i.e. Jira How to apply? Please send a CV to kaceynorris People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People ...

... and aligning with client preferences, interests, and budget constraints. * Negotiating preferential rates with airline and hotel providers via the GDS system. * Contributing to the development of new packages and experiences. * Negotiating with suppliers to secure competitive rates. Essential Requirements: * Experience in business or leisure travel. * Proficiency in using a GDS such as Galileo or Amadeus. * Exceptional attention to detail, communication, and customer service prowess. Benefits: * Access to exclusive events and experiences. * Vibrant and ...

... Home-based. The successful candidates must have experience working in Business Travel using Amadeus but other gds will be considered. Salary is approx £15,700 FTE £33,500 based on shifts ... particular airline/supplier using Amadeus -Deal with emergency calls and situations for clients as and when they arise. -Work closely with both Ticketing and Finance to ensure ... SLAs. Business Travel Consultants skills required -Business Travel experience -Ideally Amadeus knowledge but they will cross train -Able to work 1 weekday shift 5pm - 10.30pm and 1 weekend ...

... email, or chat to internal users experiencing IT-related issues. Diagnose and troubleshoot hardware and software problems, escalating more complex issues to the appropriate teams. Log and track all incidents and service requests using our ticketing system, ensuring timely resolution and documentation. Collaborate with other IT teams to implement and maintain effective IT solutions. Create and update knowledge base articles to assist users in resolving common issues independently. Participate in on-call rotation for after-hours support as needed.Key skills Office 365 Exchange Windows Operating Systems Active Directory Experience with ticketing systems.

... problems within SLAs (Service level Agreement) through effective use of experience, knowledge, and technical resources through a ticketing system. Deep knowledge of ServiceNow would be a real advantage. * Conforms to international key IT processes such as support, change and ... support in Microsoft environment for laptop, desktop, tablets and associated hardware, software & peripherals including operating System, base loaded software, Office suite and other business application as well as Mobility devices (Android/iOS - iPhone/iPads) * ...

... their team. You will be responsible for providing customer support to our large and diverse client base ensuring Service Levels are maintained and the ticketing system is fully up to date. Benefits: * Private medical health cover * Medicash cover * Life assurance scheme * Season ticket loans * Birthday day off * 25 days ... re-seating network cards, and conducting cabling tests. * Conduct routine checks for network activity, firewall status, and error displays using LED alerts or system monitoring tools. * Conduct audits of client cabling and hardware, producing comprehensive supporting documentation. * Collaborate closely with internal and external ...

... / stakeholders work on their systems. You need to have an understanding of Office 365, and be comfortable administering users/identities within the Office eco-system. Working within a varied technical proficient staff base, IT Technician will be the primary contact for IT and security-related issues, reporting to the Head of IT & Security. Key aspects that this role will be: 1st - 2nd line Support (remote and at Head Office) Administering the department's IT Ticketing Knowledge base administration (creating and updating support documents) End User lifecycle administration (new starters, leavers etc...) End User Technology ...

... functional areas of the business to understand system change requests and prepare design documents for the IT ... with solution architects and developers to create system design plans. * Requirements Analysis: Review and ... Life Cycle: Shepherd ideas through the System Development Life Cycle to ensure that new business processes ... use cases, technical requirements, wireframes, system flow diagrams, and more for Guidewire configurations ... and cover alternative paths for existing and new system functionality by working closely with the QA team. ... use cases, and wireframes. * Proficient with defect-ticketing software (such as Rally, JIRA, etc.) for documenting ...

... 1 Weekend day. Home-based. The successful candidates must have experience working in Business Travel using Amadeus but other gds will be considered. Salary is approx £15,700 FTE £33,500 based on shifts covering one evening ... favouring any particular airline/supplier using Amadeus -Deal with emergency calls and situations for clients as and when they arise. -Work closely with both Ticketing and Finance to ensure reservations/tickets are issued ... KPIs and account SLAs. Business Travel Consultants skills required -Business Travel experience -Ideally Amadeus knowledge but they will cross train -Able to work 1 weekday shift 5pm - 10.30pm and 1 weekend shift 8.30am - ...

... tickets through our service desk to guarantee prompt issue resolution. The successful 3rd Line Engineer should have experience and exposure with the following: MSP Background, with the ability to multi-task and prioritise accordingly. Great communication skills, with great problem-solving abilities Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately. Respond to Service Desk phone calls/tickets as needed, focusing on 3rd line tickets and activities, and taking on tickets escalated by the 1st/2nd line Infrastructure Technicians. Virtualisation - ...

... Home-based. The successful candidates must have experience working in Business Travel using Amadeus but other gds will be considered. Salary is approx £15,700 FTE £33,500 based on shifts ... particular airline/supplier using Amadeus -Deal with emergency calls and situations for clients as and when they arise. -Work closely with both Ticketing and Finance to ensure ... SLAs. Business Travel Consultants skills required -Business Travel experience -Ideally Amadeus knowledge but they will cross train -Able to work 1 weekday shift 5pm - 10.30pm and 1 weekend ...

... experience with our products. Responding to a wide range of requests the role will involve providing product advice and information, system integration, and investigating and resolving technical issues as they arise requiring an ability to think on your feet and provide clear ... cellular communications i.e. GPRS, 3G, NB-IoT, LTE-M Technical background in telemetry or equivalent i.e. Teleco, IT Networks Help desk ticketing systems i.e. Jira How to apply? People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source ...

... resolution or escalate to third line support as and when necessary. 3. Work with the I.T Manager and wider support team to ensure any recurring technical issues are addressed and any training or documentation requirements are identified and implemented. 4. Update the ticketing system, ensuring the call has been logged and all notes, progress and required actions have been input promptly and accurately. 5. Continuously improve knowledge and understanding across the various software and hardware technologies supported by the team. 6. Maintain a strong ...