Main characteristics
- Location
- Winchester, Hampshire
- Company
- Scott White and Hookins Limited
- Employment type
- Permanent, Part Time
- Category
- Engineering
Job summary
We are looking for a Part Time Credit Controller, working 15 to 20 hours per week, to join our Winchester office as part of our Finance Team.The ideal applicant will have previous experience working within a customer facing/financial services environment with credit control experience. You should have proven ability to chase debt by telephone, letter and email. Excellent communication skills are essential and the ability to prioritise your workload. You will be reporting to the Finance Manager and Board Directors.
Our ideal work pattern requirement is 5 days of 3 to 4 hours, Monday to Friday during normal office hours of 9am and 5:30pm.
We offer a competitive salary and benefits package commensurate with experience, flexitime and agile/home working opportunities as part of our flexible working arrangements.
Location and Communication
The role is for someone based at either the Winchester or Bedford office as part of the companys Finance Team, working part-time up to 20 hours per week, within normal hours of employment (9:00am to 5:30pm). The person would report to the Finance Manager and Board Directors.
Main Purpose of Job
To work as a part-time credit controller chase and monitor all debts owed to a company from existing debtors.
To help ensure that Scott White and Hookins provides a first-class consultancy service. To contribute to Scott White and Hookins vision and strategic objective to provide a fully integrated, high-quality service to our clients in a friendly, professional manner and to reflect our passion for innovative and sustainable construction.
Main Responsibilities
1. Tenaciously chase outstanding invoices/book debts by telephone, email and/or letter in line with company credit control process/schedule.
2. Proactively communicate with clients regarding their accounts and future payments and respond to relevant client enquiries.
3. Proactively manage the collection of debts from clients, within their due dates.
4. Prepare a weekly internal aged debt/credit control report for circulation.
5. Work collaboratively and communicate clearly with colleagues to provide updates, agree credit control actions and to resolve client queries.
6. Liaise with Office Managers to ensure invoicing is correct and understand account circumstances.
7. Provide support to the Finance Manager:
a. Process payments and manage the sales ledger.
b. Prepare monthly statements.
c. Report on queries and credit notes.
d. Data entry and analysis.
e. Ad-hoc duties as required within the team.
8. Update CRM finance/accounts contact records and maintain all necessary records.
9. Providing administrative support to the Finance Team and Office Managers.
Knowledge, Skills and Experience Required
* Strong communication, interpersonal and team working skills with a willingness to get involved.
* Good verbal and written English.
* Good telephone manner. Professional, confident, and diplomatic when liaising with others.
* Ability to build and maintain strong relationships with external clients and internal colleagues.
* Good organisational ability and time management skills. Ability to adapt to varying workload as needed.
* Excellent attention to detail.
* Highly analytical when analysing and interpreting data
* An ability to reconcile complex accounts.
* Proficient in using XERO, MS Office (Especially Excel), Outlook and Adobe Acrobat.
* Experience working within a customer facing and/or financial services environment.
* AAT Level 2 or Credit Control & Debt Management qualification Level 3 (desirable)
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