Main characteristics
- Location
- Manchester, Manchester
- Company
- Ambipro Limited
- Employment type
- Permanent
- Category
- Legal
Job summary
Award winning firm in Manchester are seeking a Client Services Team Executive to join their team.If you have excellent client care/ customer service and admin skills then this is an amazing opportunity.
Please note this role would suit candidates who are looking to progress their career within a customer services role and not a role where they can kick start their legal career. Our client will not be considering legal graduates for this role.
Duties include:
* Delivering accurate contact information on the legal query
* Communicate with clients regarding their legal query and guide them to the appropriate department
* Obtain and process all essential client information accurately on the Proclaim system
* Ensure customer enquiries are picked up promptly by the relevant department
* Seeking feedback on a regular basis
* Maintain positive relationships with clients and build trust to ensure repeat business
* Dealing with telephone calls and emails
* Ensuring that clients have a positive and smooth journey from start to finish
This role is being offered on a full time, permanent basis working Monday- Friday 9am - 5pm.
If you would like further details on this role then please get in touch or drop Runo at Ambipro an email