Main characteristics
- Location
- Stockton Heath, Cheshire
- Company
- MERJE
- Salary
- £23500 - £25000/annum
- Employment type
- Permanent
- Category
- Customer Services
Job summary
Customer Service AdvisorSalary: £23000- £25000 DOE
Location: Warrington
Hours: 37.5 Hours Monday - Friday 9am-5pm & 8am-4pm- Option to work from home 3 days per week, once fully trained.
Job Description:
This is an exciting opportunity for a Customer Service Advisor to join a successful customer service team, providing worldwide customer service and support to customers and sales representatives. You will have a strong administrative background along with a keen eye for detail and a passion for providing an exceptional level of customer service.
Responsibilities:
Taking incoming calls from customer with product/order enquiries
Outbound calls to customers and sales representatives with order ETA's
Order entry using an in-house system
Invoice queries
Mailbox management
Liaising with internal and external departments
Providing a high level of customer service
Skills:
Able to work well on own initiative or as part of a team
Proficient with MS Office
Able to prioritise and organise a busy workload
Methodical and structured organization skills
High level of oral, written and interpersonal communication skills
Previous Customer Service Experience