Facilities Operations Administrator

 

Main characteristics

Location

Watford, Hertfordshire

Company

OCS Group UK

Employment type

Permanent

Category

Administration

Job summary

Job Reference: /TC/26-02/1087/11

Job Title: Facilities Operations Administrator

Location: 73 Clarendon Road, Watford

Salary: Competitive

Hours per week: Monday to Friday - 08:00 - 16:00, 09:00 - 17:00

Business Overview

Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Role Overview

We are currently recruiting for a Facilities Operations Administrator to join our passionate and driven team based at 73 Clarendon Road, Watford

To provide administrative support for the UK and Ireland Facilities Management team, through the management and continuous improvement of the Store Facilities & Maintenance Portal. Ensuring that all expenditure is accurately recorded via the Service Channel platform and that all administrative tasks and records are maintained accurately and in line with Company Policy. Additionally, to support the wider Estates team, as necessary.

Benefits

Informal hybrid/flexible working arrangements
25 days holiday + bank holidays
Free fruit in our offices
Employee Referral Scheme (if you refer a successful candidate to one of our vacancies)
Wide range of retail discounts
Regular social and charity events are held in our offices
Get involved in charity events in the local community

Wellbeing

Discounted gym membership
Eye test £25 voucher and up to £100 towards glasses
Join our Cycle to Work scheme via salary sacrifice
Access to CHROMA, our internal colleague-led diversity and inclusion community join a committee or take part in our D&I initiatives and events
Access to internal Mental Health First Aiders

Career development and recognition

Immediate access to Opportunity our internal Learning and Development platform
Required professional membership fees paid for
Opportunity to win monthly Atalian Servest Superstar Awards
Long service awards

Key Responsibilities:

Front End FM (Facilities Management) Administration

Review KPI performance for your Supplier/ Contractor group on a quarterly basis, prepare the report for presentation to the Contractor Manager, along with any recommendations/ remedial actions
Ensure that all Supplies/ Contractors have valid insurance documentation uploaded in the Service Channel
Assist the Facilities Managers in the generation of proposals for capital expenditure projects
Work with the PPM (Planned Preventive Maintenance) team to plan remedial works with store teams following regular PPM visits
Review Service Channel work orders by Supplier/ Contractor regularly and in line with agreed billing and invoicing timetables, to ensure that all works invoiced have been completed to a satisfactory standard
Work with the administration team to ensure that the Store FM Portal database is maintained, ensuring that all store, user, and contractor data is accurate
Present back any key updates and changes to the Facilities Operations Manager for approval
Support the Facilities Managers with travel, meeting arrangements and record-keeping

Shared FM Administration

Support the FMs (Facilities Management) with insurance claims, working with Risk and Finance to ensure that all monies are reclaimed where appropriate and that they are returned to the overall FM budget
Assist the Facilities Managers in the collation of data to support the Capital Works Programme
Take on ad-hoc projects as and when requested
Support initiatives and changes to the Store FM Portal
Support to execute the rollout of the Service Channel
Always ensure full business cover and that all administration tasks are appropriate, bring value to the business and are within TJX-approved operational guidelines, including the raising, and tracking of all FM POs and Capex applications
Monitor the daily store cleaning operations, ensuring that all reported issues via the Store FM Portal are dealt with by the service providers on time

About You:

Applicants must have the right to work in the UK
This role has the potential to be hybrid working 2 days a week after successful training/probationary period. Must be proven to have excellent self-management skills.

How to apply



Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)