2nd Line Service Desk Engineer

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Ad nr: 118983
Published: 19 March 2024, views: 1

 

 

Main characteristics

Location
Oxford, Oxfordshire
Company
ALLEGIANCE TECHNOLOGY LTD
Salary
£30000 - £35000/annum
Employment type
Permanent
Category
IT

Job summary

2nd Line Service Desk Engineer

My client, an established Manged Service Provider based in Oxford, are looking for a 2nd Line Engineer to join their rapidly growing team. As a 2nd Line Service Desk Engineer, you will be responsible for handling support and repair tickets from clients and managing and maintaining client's infrastructure and cloud services.

Salary: Up to £35,000

Duties:

Provide remote support to clients, troubleshooting software issues via telephone and email
Checking and resolving backup issues
Building and deploying workstations and servers
Managing repairs in workshop from PCs, Servers, Macs, and any other IT equipment.

Key skills:

Windows Server 2008, 2012, 2016, 2019, 2022
Office 365
Familiarity with networking concepts (DNS, DHCP, TCP/IP)
SaaS and Cloud based services
Backup software
MDM

Beneficial skills:

Cyber Essentials certifications
Azure
Intune
Linux
MacOS
Cat5e/Cat 6 cabling
RMM Software

If you are a highly skilled 2nd Line Engineer seeking an opportunity to make a meaningful impact while advancing your career in the dynamic realm of Managed Service Providers, please apply with an up-to-date copy of your CV!

Key words: IT Support, IT Analyst, Senior IT Support, 1st Line Support, 2nd Line Support, Senior IT Analyst, IT Consultant, Senior IT Consultant

Locations: Oxfordshire, Oxford, Witney, Abingdon, Eynsham, Kidlington, Bicester, Didcot, Wantage, Wallingford, Yarnton


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Published: 19 March 2024, views: 1


Company: ALLEGIANCE TECHNOLOGY LTD

Location: Oxford, Oxfordshire

Salary: £30000 - £35000/annum


Category: IT
Employment type: Permanent


Additional information:

ALLEGIANCE TECHNOLOGY LTD

Application for the position: 2nd Line Service Desk Engineer

Full name:• required field •

Your e-mail:• required field •

Message content:• required field •

Attachments: • Curriculum Vitae, cover letter, other •


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