Rent Arrears Officer

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Ad nr: 10511
Published: 27 January 2024, views: 1

 

 

Main characteristics

Location
Manchester, Manchester
Company
Sellick Partnership
Employment type
Contract
Category
Property Services

Job summary

Rent Arrears Officer

Location: Manchester

12 Months contract

Hybrid working

Rate of pay: Negotiable

Sellick Partnership are currently recruiting for a Rent Arrears Officer to join an established company in the Manchester region

Main duties and responsibilities for the Rent Arrears Officer:

Working as part of the specialist team within the customer hub focussing on maximising the collection of debt owed to the company from former customers and colleagues
Processing payments made towards outstanding debts and setting up direct debits and agreeing repayment plans, monitoring them to make sure they are followed
Contacting customers and colleagues if their tenancy has been terminated or colleagues have left with outstanding debt
Using the use of various tracking packages to identify and verify former customers whereabouts if you are not able to locate a former customer
Keeping accurate records of all customer interactions and any advice given
Recovering any outstanding housing benefit/ universal credit owed, and will appeal any overpayment decisions
Recovering any debt in relation to recharges such as repairs
You will be expected to support the rent specialist in peak times which may also include verification of universal credit claims
Working part of the week in the office and part of the week from home after an initial induction periodRequired skills and experience of the Rent Arrears Officer:

Previous experience with debt recovery
Social housing experience is desirable

Apply now for an immediate start, or contact Claire Harrison at Sellick Partnership for more information

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. We can adapt our processes to accommodate everybody, so please let us know how we can help improve your recruitment experience. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide based on the specific skills set out in the advert. We are happy to consider applications from all candidates who can demonstrate the skills necessary to fulfil the role. Our Consultants assess based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footer on our website


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Published: 27 January 2024, views: 1


Company: Sellick Partnership

Location: Manchester, Manchester


Category: Property Services
Employment type: Contract


Additional information:

Sellick Partnership

Application for the position: Rent Arrears Officer

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