Technical Specialist

 

Main characteristics

Location

London, London

Company

City of London Police

Job summary

Technical Specialist
Grade E, £34,040 - £39,440
Location: City of London Police Buildings
Vetting level required: MV/SC
Next Generation National Fraud and Cyber Crime Reporting Service Programme
The City of London Police is the designated National Lead Force for fraud and cyber-crime and is responsible for Action Fraud and the National Fraud Intelligence Bureau. The City of London Polices mission is to protect the public by preventing and disrupting fraud and cyber-crime through capable, coordinated and effective policing. The City of London Police is responsible for:
Setting the National Fraud policing strategy and leading and coordinating the police response to fraud
Co-ordinating national fraud reporting, including through Action Fraud
National triaging and allocation of fraud cases and intelligence
Investigation of nationally significant, serious and complex fraud
Leadership and coordination of victim care
Workforce development, including training, continuous professional development and dissemination of good practice across police forces
Collation, interpretation and reporting of national fraud policing performance
A very exciting opportunity has arisen to become part of the team of highly motivated individuals who will be responsible for procuring and delivering the new system for Action Fraud and the National Fraud Intelligence Bureau (NFIB), in addition, two of the roles, contract manager and technical specialist will also be involved in the current AF and NFIB project for the existing system and transfer across to the next generation service once appropriate to do so.
The Next Generation Service
The City of London has been authorised to lead the project to deliver a next generation service for fraud and cyber-crime reporting and analysis.
The purpose of the procurement will be to deliver a new design to improve the flow of intelligence, information and crime reports through the ecosystem. It will improve services to the public, usability by all agencies, and speed and quality of information. The procurement will be guided by architectural principles to provide flexible, open, future proofed solutions, using proven technology and processes.
The team will consist of various roles to ensure delivery of the project and if you are a person who can deliver and perform in a fast timeframe, pressured environment with innovation and energy we would welcome you to apply for one of the roles aligned to your skill set and become part of this exciting team.
The role of the Service Desk Technical Specialist is required to provide operational and strategic support to the NFIB Service Desk in the management of the SAIP Analytics and Action Fraud solution (both hardware and software) delivered by IBM UK Limited via a managed service contract. The solution is used by NFIB crime reviewers, analysts, researchers and the teams across the Economic Crime Division.
Youll support the internal NFIB Service Desk to drive analysis and identify, prioritise and implement improvements and efficiencies, ensuring that the NFIB derives maximum value from the managed services. This includes recognising the potential for automation of processes, determining costs and benefits of new approaches and managing change or assisting implementation where needed.
For further details on this role including the Job Descriptions and Person Specifications, please visit: https://bit.ly/3jVHohB
We are also recruiting:
Programme Co-Ordinator Grade D +
Comms and Engagement Officer- Grade D
Project Coordinator- Grade D
Business Stakeholder Manager Grade E
Technical Project Manager Grade E
Procurement Project Manager Grade E
Contract Manager, Grade F
Programme Manager Grade G
The salaries for these roles differ and all roles require different knowledge and experience.
Applicants who fail to address the skills/knowledge/experience of the job description will not be considered.
Closing date: Wednesday 25th November 2020
Interviews are scheduled to take place from Monday 7th December 2020 for the whole of the week.
If you apply for the role, you must be available to start work on 1st of February 2021.
This vacancy is open only to those who have the right to work in the UK.
The City of London Police is keen to promote flexible working and will, subject to operational policing requirements, proactively consider all applications to work flexibly.
The City of London Police is committed to equal opportunities and welcomes applications from all sections of the community.
https://www.cityoflondon.police.uk/careers/Pages/default.aspx