Main characteristics
- Location
- Oxford, Oxfordshire
- Company
- Dynamic Minds Recruitment
- Salary
- £35000 - £40000/annum
- Employment type
- Permanent
- Category
- IT
Job summary
The Role: Technical ConsultantLocation: Oxford
Salary: £40K
Do you want to work in a warm and friendly environment where you feel part of the team? Are you interested in enhancing your technical skills and career? Would you join a business that will prioritise your professional development and growth?
Yes? Great, get in touch ASAP! Dynamic Minds just might have the perfect opportunity for you!
We are delighted to partner with one of Oxfordshires leading IT Support businesses, renowned for their exceptional customer satisfaction ratings and innovative technical solutions. The business is unapologetic about their people first approach, going above and beyond to ensure that all employees are valued and rewarded for their hard work. As a Technical Consultant, you will be integral to customer satisfaction and business success. Adopting the title of trusted advisor, you will embark on routine client site visits, discuss, and implement IT strategies, and deliver complex IT projects in collaboration with the wider consultancy team. A fantastic opportunity for an individual who enjoys being consultative and making a tangible contribution to business operations.
The successful Technical Consultant will be rewarded with a competitive basic salary and:
Benefits:
Inclusive and support work environment
Ongoing technical training and support
Career progression opportunities
Flexible working arrangements
Sick pay
Life insurance
Retail discounts
Cycle to work scheme.
Free parking
Health and wellbeing benefits
Company socials
Office entertainment e.g., digital games, ping pong table, etc.
Your Responsibilities:
Provide exceptional proactive and reactive remote / onsite technical support to a variety of clients.
Carry out reactive site visits and support the helpdesk team where required.
Work with the consultancy manager to ensure all projects are delivered on time and within budget.
Assume responsibility of all technical issues assigned to you.
Manage your diary effectively and maintain an open line of communication with all clients, keeping them updated through progress reports.
Execute technical projects such as infrastructure installations, migrations, and cyber security reviews.
Identify new opportunities when dealing with non-contracted customers, offering relevant products and services.
Your Skills & Experience
Previous experience as a Technical Consultant, 3
rd
Line Engineer, IT Project Manager, or Infrastructure Engineer is essential to be successful in this role.
Capable of configuring and maintaining Microsoft 365, along with migrations.
Knowledgeable on MS Windows Server, MS365 Administration, backup software, firewall configuration, anti-virus, and remote connection software.
Knowledge of firewalls, AV, or backup products / technologies
Familiar with technologies such as WatchGuard, Sophos, and Datto
Familiarity with Azure hosting and configuration, Entra, Intune device enrolment, and Windows Modern Desktop deployment
Microsoft or other practical certifications (MCP, Fundamentals, Technical Associate, Comp TIA, etc.)
Proactive motivated approach to customer service
Able to develop and maintaining relationships.
To be considered for this role, please attach a copy of your up-to-date CV
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