Main characteristics
- Location
- Ipswich, Suffolk
- Company
- Time Appointments
- Employment type
- Permanent
- Category
- Customer Services
Job summary
Do you like the idea of working for a friendly, close-knit team who support your professional growth and development?We are currently recruiting on behalf of a fantastic client of ours who specialise in products and materials for the construction industry. They are looking for a proactive, efficient, and hardworking Customer Support Assistant to join their growing team!
Key Responsibilities:
· Assist in the effective and efficient processing of all sales orders from receipt to dispatch
· Take ownership of calls to provide rapid and factually correct information or redirect as appropriate
· Assist in the monitoring of Product stock levels
· Proactively provide customers and consumers with appropriate support in the delivery of goods and satisfaction of queries and low-level complaints
· Data entry and updating the bespoke system with accurate details
Requirements:
· NO previous experience is required as you will be provided full, comprehensive training
· A proactive approach
· Efficient and motivated
· Friendly, outgoing personality
· Ability to liaise effectively with both stakeholders and the team
Benefits:
· Free parking
· Pension scheme
· Discretionary Christmas bonus
· Discretionary company rewards
· Progression routes
· WFH flexibility
· 20 days holiday + BH (increasing with length of service)
If you think you could be the perfect fit for the role - please get in touch today!
V/12458