Main characteristics
- Company
- Aviva
- Employment type
- Permanent
- Category
- Consulting
Job summary
Aviva have an opportunity for a Senior Motor Risk Consultant to join Aviva Risk Management Solutions (ARMS) providing market leading risk management services to Aviva and our clients.The Senior Risk Consultant will lead all aspects of the delivery of Risk Engineering for chosen clients - providing technical advice, information and support within Motor across Global Corporate & Specialty (GCS) accounts. This position is key in delivering a risk management service which supports Aviva's intention to be the top tier insurer in chosen markets.
This person will act as a dedicated focal point for GCS Motor accounts, managing risk engineering programmes to delivering agreed customer outcomes while being a role model - coaching and mentoring less experienced colleagues.
The team supports the GCS Motor Underwriting team by providing technical support, carrying out site surveys in the UK and possibly overseas and representing Aviva with brokers, clients and Insurance forums.
ARMS always aim to deliver a customised approach for our clients, helping customers protect their business and preventing the worst from happening. Always innovating, providing the latest best practice loss prevention advice, services and solutions to both our internal and external customers.
We believe this is a fantastic opportunity to join a thriving and established team, with the opportunity to influence and grow with the business, with the backing of Aviva's resources and reputation.
This role is home-based and flexible in where it can be in the UK but will require travel to clients and our offices nationally.
The role's duties & responsibilities:
Delivering a risk management service to support Aviva's intention of being the leading insurer
Acting as a technical specialist for ARMS for Motor lines of business
Supporting GCS Casualty account and key clients with high quality loss avoidance/reduction strategies and measures
Producing bespoke quality survey reports and risk improvements
Preparation and delivery of presentations and training to client management and employees
Managing & coordinating risks, handling technical referrals from brokers, clients and colleagues
Developing an external network of Broker relationships, as well as key internal partner relationships to ensure best service is delivered
Safeguarding that the governance framework is adhered to - ensuring risk compliance
Supporting initiatives for service and operational improvements by acting on feedback from customers - sharing ideas and engaging our team to fully work through options
Skills & experiences required:
Significant Motor sector and the current risk management/loss prevention practices
Ability to analyse, collate and interpret underwriting information to ensure pro-active risk management decisions are made
Good knowledge of underwriting processes and ability to translate knowledge and experience into actions to effectively improve risk quality
Highly developed presentation and customer engagement skills, with experience at influencing and negotiating
Knowledge & ability to coach and mentor less experienced Risk Consultants in own and wider teams
Educated to degree level and/or relevant industry specific qualifications (CILT, Transport Manager, NEBOSH, IRM, ACII)
What will you get for this role?
A competitive salary depending on location, skills, experience and qualifications
Generous defined contribution pension scheme
Annual performance related bonus and pay review
Company car included
Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days
Up to 40% discount for some Aviva products through "My Aviva Extras" plus discounts for Friends and Family (some exclusions apply)
Excellent range of flexible benefits to include a matching share save scheme
Working at Aviva
At Aviva, we're people with a purpose. To be with you today, for a better tomorrow.
We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take ownership, and who make good decisions.
The way we do this is important too. We always 'Care More'. It's our thing. We're all about our people - that's you - so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we're very open to that. In fact, we don't advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it's up to you to discuss working hours during your interview.
We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.
We interview every disabled applicant* that meets the minimum criteria for the job. Just send us an email once you've applied stating that you have a disclosed disability, and we'll make sure we interview you.
We'd love it if you could submit your application online. If you require an alternative method of applying, please give Daniel Hopchet a call on or send an email to .
*As defined in The Equality Act 2010*. By 'minimum criteria' we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.