tenant liaison

Building Careers are currently working with a leading Social Housing Contractor who are working across the Sheffield area. Ensure you read the information regarding this opportunity thoroughly before making an application. Due to an increased workload, we are looking for a Tenant Liaison Officer to work across various refurbishment schemes. These include replacement doors/window schemes and some internal work programmes. The successful candidate will be responsible for liaising with tenants, resi...

... trends, significant variances and opportunities for improvement Creation and distribution of critical customer account reporting on a routine basis; creation and distribution of ad hoc reports, as requested Collaborate on cross functional projects and special assignments, acting as a subject matter expert and department liaison Embrace and support change to move the organization forward in support of strategic goals and objectives Support customer credit clearance with internal finance department Support IT efforts to drive initiatives, system enhancements, testing and production support Support sales, marketing can customer experience efforts ...

... Ensuring that the asset management database is fully populated with asset data Ensuring the flow of information between the asset management system and the housing management system Dealing with the preparation of planned works programmes, providing property information and tenant details etc as required Ensuring that data for all completed works is recorded and updated Updating and maintaining budget templates with contract information They'd love to meet someone with: An analytical way of thinking and the ability to take initiative to drive ...

We are looking for a part time site manager for a small industrial estate in Birkenhead Main duties to include keeping site tidy with litter picking and weeding / tenant liaison Hours are flexible at £12 per hour, 2 hours a day (Monday - Friday) + attractive bonuses paid on lettings

I am currently recruiting on behalf of carbon and water efficiency specialist for 3 customer liaison Officers based in Plymouth area (PL12 PL17) £140 a day through umbrella, and £40 a day travel expenses. ongoing contract. Tenant Liaison Officer is the main point of contact for tenants and will manage queries and complaints in a timely manner. The Tenant Liaison Officer is responsible for carrying out pre-entry visits/surveys to ensure appointments convert to installations, maximising the efficiency of the installation team. Required skills. · Previous ...

... with some home working once settled * Surrey centric portfolio, with some outlying sites in Prime/Central London. * Dealing with all aspects of commercial property management, including but not limited to maintenance, inspections, compliance (FRA, EPC, EICR etc), lease matters, insurance, client liaison, service charges and landlord & tenant (lease renewals etc.) * Highly literate with excellent written and spoken communication skills * Able to work independently as well as amongst other in-house professionals (Surveyors, Agency etc.) * Professional qualifications desirable but not essential * Stable career background, demonstrable track ...

Customer/ Tenant Liaison Offier required to work with South Tyneside based Council. My client requires an experienced and professional customer liaison office to assist with social housing and council housing damp & mould treatment and removal programme across the South Tyneside region. The role: Dealing with council tenants on a day to day basis, speaking with tenants understanding issues their facing with damp and mould, reporting back to the council, also be a go between council tradesman, contractors and tenants. Hours: 8.30am - 16.30pm Mon - Fri Location: South Tyneside Region Pay rate: £12.70 - £13 per hour. (Paid weekly) Requirements: Good ...

... English and Mathematics. * NVQ Level 3 in relevant subject, or equivalent experience. (D) Experience * Supporting the delivery of Development, Compliancy and Asset Management programmes. * Providing a proactive customer service. * Keeping good and accurate records and databases. * Arranging inspections. * Assisting with tenant liaison pre- capital works. * Working collaboratively across an organisation. * Public sector or Housing Association experience. (D) Skills / Knowledge * Awareness of the scope of Development, Compliancy and Asset Management services. * Knowledge of best practice administration approaches. * Ability to maintain accurate ...

An award-winning specialist within the renewable, heating and insulation sector is looking for a TLO to join their team in their new North East office as the company expands · Must have previous experience working as a Tenant Liaison Officer (TLO) or Resident Liaison Office (RLO) · Liaise between the client, the tenant, and office staff in order to provide a first-class service. · Support customers, particularly any vulnerable customers, to make sure that needs or concerns are resolved to the customers satisfaction. · Support the wider team in managing customers and improving customer experience · Engagement with field and work planning teams to ...

... KPI's Completing monthly reviews and submitting to Directors and Clients. Collating with Building Managers in your portfolio. Ensuring work orders raised, amended and in line with contract costs (variations where required) Procurement of goods and services. Attend site for HSE meetings, surveys, staff and tenant liaison, property inspection. Working with helpdesk to manage reactive maintenance. Ensure information is maintained in the system. Conducting reviews. Support colleagues in the management of Service Charge budgets, working with Building Managers to ensure accurate costs and additional work is priced. Manage on site staff ...

Job Title: Resident Liaison Officer Location: Midlands (Will involve national travel) Salary: >£30,000 + benefits Duration: 3 Months (Possible extension) Established in 1989, Our client is the UK's leading passive fire protection specialist, supplying a comprehensive range of third-party accredited survey, installation ... tenants in their homes and advising them on when and what work is being carried out Act as the main point of contact and deal with any problems/queries that the tenant may haveYou will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the ...

An exciting opportunity to join Commercial Building Contractor this commercial division specialises in supplying replacement UPVC Windows, doors and wall insulation (EWI) into social housing and public sector clients. The Resident/Tenant Liaison Officer role reporting to the Contracts Manager, plays an integral part in ensuring customer issues are resolved in a timely manner. A new role, driving our customer first value as contracts are delivered by our operational teams. The role includes: Manage and provide clear and accurate communication to residents regarding the nature of the works carried out including time scales Identify and make reasonable ...

An exciting opportunity to join Commercial Building Contractor this commercial division specialises in supplying replacement UPVC Windows, doors and wall insulation (EWI) into social housing and public sector clients. The Resident/Tenant Liaison Officer role reporting to the Contracts Manager, plays an integral part in ensuring customer issues are resolved in a timely manner. A new role, driving our customer first value as contracts are delivered by our operational teams. The role includes: Manage and provide clear and accurate communication to residents regarding the nature of the works carried out including time scales Identify and make reasonable ...

... profiling and work with the site management team to implement effective working practices and discuss with the client's customer care team where appropriate. Agreeing access arrangements with the resident and book appointments to enable the work to their home. To be successful in this Tenancy Sustainment Worker role you will have: Tenant Liaison Officer experience or similar (RLO, TLO, CLO, resident liaison officer) Great customer service skills Ability to work in a fast-paced environment We are also interested in seeing CV's from: Housing Officer, Tenancy Support Worker, Housing Support Worker, Tenancy Sustainment Officer, and TSO.

... profiling and work with the site management team to implement effective working practices and discuss with the client's customer care team where appropriate. Agreeing access arrangements with the resident and book appointments to enable the work to their home. To be successful in this Tenancy Sustainment Worker role you will have: Tenant Liaison Officer experience or similar (RLO, TLO, CLO, resident liaison officer) Great customer service skills Ability to work in a fast-paced environment We are also interested in seeing CV's from: Housing Officer, Tenancy Support Worker, Housing Support Worker, Tenancy Sustainment Officer, and TSO.

... for an expericned TLO on a cladding project in Stevenage. OPPORTUNITY PROFILE The Tenant Liaison Officer will be the main point of contact for residents. They will liaise between our ... ensuring any complaints or issues are dealt with efficiently or escalated to the Senior Tenant Liaison Officer. KEY TASKS Be the point of contact for residents Manage any queries or ... to enter data, or process information Experience within construction industry and in a liaison/housing role Experience of scheduling local authority domestic heating installations Using ...

... refurbishment contracts is essential - you will need to have experience of managing schemes within tenanted properties and have great customer service skills, with an emphasis on quality & health & safety. Your typical day to day duties may include: Managing a site team including Tradesman, Subcontractors and Tenant Liaison Officer, ensuring works are being carried out to programme and within budget Monitoring health and safety on site Attending progress meetings, client meetings Liaising with tenants and resolving any issues that may ariseIf you are interested in this position and would like to apply, please send a copy of your CV to ...

... * An award-winning building contractor with 40 years experience in the social housing sector based Birmingham, are currently looking for an experienced Tenant Liaison Officer to help alongside with works on the installation of energy efficiency measures, including EWI & windows The Role * Point of contact for tenants to ... requirements * To maintain regular contact with tenants whilst work is being carried out on their property Qualifications and experience * To be a successful Tenant Liaison Officer within this role, you will have strong experience working for social housing contractors/ housing associations and liaising with tenants on a daily ...