Main characteristics
- Location
- Leicester, Leicestershire
- Company
- NJR Recruitment Ltd
- Salary
- £22000 - £25000/annum
- Employment type
- Permanent
- Category
- Accounting / Financial / Insurance
Job summary
Pensions Projects AdministratorLeicester
£22,000 - £25,000
NJR Recruitment are working in Partnership with a SSAS Administrator & Tax Advisory business who have instructed us to work on a number of Pensions Office Administrator roles. This will be a full-time office-based position working in their Head Office in Leicester.
The Pensions Office Administrator will work as part of a team to assist in the delivery of the successful individual tasks. You will be responsible for undertaking a general range of more standard/bulk tasks applicable to the support of the dedicated Portfolio Teams and Managers as well as groupwide projects, including the regulatory processes, re-registration projects, property administration and best practice systems data projects etc.
Daily tasks will include;
* Responsibility to provide excellent customer service to all clients, advisers and third parties.
* Maintains and improves client relationships, effectively handling client enquiries, both complex and simple on the telephone
* Respond to a range of queries and correspondence
* Work checklists, flowcharts, and procedure notes
* Filing of all incoming documentation according to the internal processes and standards.
* Engaging with 3rd party providers to obtain accurate scheme valuations, including property specific data such as rent review information, lease renewals and insurance data as appropriate.
* Updating systems to ensure the most accurate, up-to-date information is recorded in a timely manner
* Awareness of and adherence to Company/Departmental and product specific procedures and policies, working by example in line with company values
* Highlight any required process changes to Manager immediately, making any required amendments as agreed and directed and in line with process in place.
To apply for the role, Candidate should have at least 2 years administration experience and should offer excellent customer service skills. Team working skills as well as the ability to work independently is important for this role.
NJR 14387
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