Main characteristics
- Location
- Merseyside
- Company
- IONIC Recruitment
- Salary
- £14/hour
- Employment type
- Temporary
- Category
- Construction / Skilled Trades
Job summary
One of the UKs leading providers of planned and responsive maintenance services in the social housing sector, maintaining over 500,000 homes nationwide every year* Due to the increase in work they are looking for a Tenant Liaison Officer to help support the team within this role
* This is a great opportunity for a long-term temporary role that could lead to a permanent position for the right person, within a fast-paced environment
The Role
* You will be working with the team to ensure the delivering of home energy improvements such as cavity wall/external wall insulation or new windows/doors within tenanted properties
* Having previous EWI & Windows and Doors experience would be beneficial with this position but not essential
* Having good organisational skills and excellent customer service is a must
* Liaising with tenants directly in regards to the work being completed
* Maintain and develop all tenant related activities with control and co-ordination whilst establishing close working relationships with all customers, clients and external stakeholders
* Assist in delivering excellent customer service
* Liaise with tenants to schedule appointments for works to be completed to the contractors timelines
* Deal with any tenant queries and liaise with the client and your colleagues to resolve
Skills and experience
* To be a successful Tenant Liaison Officer within this role, you will have strong customer service skills, and great with finding solutions in order to deliver a great service
* Also communicate well with the team and to organise works and ensure they are completed on time
* Ideally due to the geographical variances between the two areas, you must be able to drive with own car and be happy to commute between the two areas, if needed
How to apply?
* For further details or to apply for this position please forward an up to date CV to [Apply online] highlighting suitable experience, or call Jess Rushton on (phone number removed) for more information
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