Main characteristics
- Location
- Haslington, Cheshire
- Company
- Aspion
- Salary
- £25000 - £35000/annum
- Employment type
- Permanent
- Category
- Sales
Job summary
Job Title: Account ManagerLocation: Crewe, UK
Salary: 25k 35k (DOE) + uncapped commission scheme
Are you a seasoned and strategic Account Manager with a flair for cultivating lasting client relationships and driving business growth? Do you thrive on the excitement of identifying and capitalizing on new sales opportunities in the ever-evolving landscape of Managed Print Services? If you're seeking a role where your expertise in managing customer accounts, coupled with your passion for business development, can truly make a difference, then we have an exciting opportunity that aligns perfectly with your ambitions!
Join our dynamic team in Crewe, where your knack for upselling, cross-selling, and maintaining customer satisfaction will play a pivotal role in our continued success. If you're ready to take on a challenging yet rewarding position, apply now and be a key player in shaping the future of our thriving company!
The Company
Our client is a well-established Managed Print Service provider, dedicated to providing their customers with cutting-edge solutions in the realm of printing and office technology. Their extensive product range includes printers, copiers, multi-function devices, mobile phones, and interactive tables.
With a strong commitment to customer satisfaction, we are expanding our team and seeking a dynamic Account Manager to join us in maintaining and growing our client relationships.
The Role
Customer Relationship Management
Manage and maintain relationships with existing customers.
Proactively develop quality relationships with a portion of the existing customer base.
Sales and Business Development
Identify and evaluate prospects' needs, creating business opportunities.
Actively seek new sales opportunities through various channels (partners, networking, cold calling, social media).
Develop new business and onboard new customers.
Upselling and Cross-Selling
Build customer accounts through upselling and cross-selling additional product lines.
Prioritize meetings with clients to understand their needs and concerns.
Customer Retention
Take accountability for customer retention.
Analyze both successful and unsuccessful proposals for continuous improvement.
Sales Process
Prospect and convert a minimum number of qualified appointments monthly.
Provide quality proposals aligned with business standards and customer requirements.
Negotiate and close deals professionally, handling complaints and objections.
Documentation and Reporting
Prepare and maintain accurate paperwork and data on sales and customer insights.
Create regular reviews and reports on sales performance and financial data.
Collaboration
Collaborate with the team to achieve better results.
Ongoing management of the customer portfolio to drive new value-add sales opportunities.
Professional Development
Maintain professional and technical knowledge through workshops, publications, and networking.
The Ideal Candidate
Proven experience as an Account Manager or in a similar sales role.
Familiarity with Managed Print Services and related products.
Excellent communication and negotiation skills.
Self-motivated with a results-driven approach.
Ability to work both in the office and conduct customer/site visits.
Driving license preferred.
If you are ready to take your career to the next level and contribute to the success of a dynamic and growing organization, we invite you to apply
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