Customer Service Administrator

Report

Ad nr: 9293
Published: 22 January 2024, views: 0

 

 

Main characteristics

Location
Bristol (County)
Company
Proactive Solutions Group Ltd
Salary
£25000 - £26000/annum + benefits
Employment type
Permanent
Category
Administration

Job summary

Customer Service Administrator

Customer Service Administrator / Account Manager / Operations Administrator. A flooring firm in Avonmouth needs an Account Manager to join the team. The Account Manager is an administrative position supporting the Operations Manager in planning and organising house build contracts, overseeing health and safety needs, supporting with materials and resource requirements.

The Customer Service Administrator / Account Manager / Operations Admin hours of work are 7:30-16:30 Monday to Friday

Main Duties include:

1. Day to day running of remedials, including all admin tasks from booking in works, entering data onto Act, creating Go Formz and invoicing on completion as per the process. Collation of site documents pre & post install. Managing the customer care inbox'.

2. Help organise and manage in house labour and sub-contractors to carry out work as directed by the Operations Manager.

3. Ensure that all paperwork/job packs are personalised and prepared as directed in the House build process and as required for the Operations Manager to allocate fitters' daily work. This includes creating the fitter's prices.

4. Ensure all necessary paperwork is received by fitters and prepare contract files to promptly give to Finance ready for invoicing.

5. Liaise with sites only as directed by Operations Manager to ensure that they are ready before works commence to avoid wasted labour and resources. Managing the site inspection inbox and flagging any issues from inspections to the Operations Manager.

6. Support the Operations Manager, to deliver projects under budget, keeping a running costing sheet for each contract to show budget control and effective timely re-costings.

7. Handling phone calls from sales, sites, and customers.

8. Create the necessary GoFormz for both fitters and warehouse

9. Responsible for updating the ACT system as well as the House Build spreadsheet.

10. Chase signoffs via phone and email in order to process the job for invoicing.

11. Procure materials across all accounts during peak times or when cover is required. Mainly be done by Trainee QS alongside the Account Manager.

12. Must strictly comply with all new H&S risk and method statement relating to the corona virus.

13. Any other reasonable tasks asked of you by the Operations Manager.

The Customer Service Administrator / Account Manager Role Requires:

1. Previous customer service, account management or sales account experience

2. A sound commercial approach to problems and solving them

3. Excellent communication and people skills; able to communicate on the phone and face to face with office staff, site staff, fitters, subcontractors, and suppliers.

4. Excellent IT skills.

5. Full UK driver's licence required

6. Experience using Sage and Act would be advantageous.

7. Proven track record within contract and domestic flooring would be desirable

The Customer Service Administrator / Account Manager salary is £25-26k + benefits.

Proactive People is an employment agency and employment businessCustomer Service Administrator

Benefits: benefits


Inform me about similar jobs:

By registering the Job Alert you accept the provisions of our Terms of Use.

Published: 22 January 2024, views: 0


Company: Proactive Solutions Group Ltd

Location: Bristol (County)

Salary: £25000 - £26000/annum + benefits


Category: Administration
Employment type: Permanent


Additional information:

Proactive Solutions Group Ltd

Application for the position: Customer Service Administrator

Full name:• required field •

Your e-mail:• required field •

Message content:• required field •

Attachments: • Curriculum Vitae, cover letter, other •


Report about similar jobs

Next-Jobs informs that the company publishing the job offer is the administrator of personal data processed in this recruitment process.
By applying you accept our Terms of Use.
£2500 - £35000/annum
Hunter Mason Consulting Ltd :: Lanarkshire :: over 30 days ago

Job Title: Experienced Bookkeeper with Construction Sector Experience Location: Hamilton, Scotland Salary: £25,000 - £35,000 Job Type: Full-time We are seeking an experienced and dedicated Bookkeeper with a strong knowledge of payroll, CIS tax, and month-end processes to join our construction company based in Hamilton, Scotland. This is an essential requirement for the role, as well as experience working in the construction sector. Key Responsibilities: - Manage bookkeeping tasks including processing payroll, CIS tax, and month-end processes. - Handle sub-contractor payments and maintain accurate records. - Conduct regular financial ...

Construction / Skilled TradesPermanent
Report
£25000 - £35000/annum
Conrad Consulting Ltd :: Slough, Berkshire :: over 30 days ago
Conrad Consulting Ltd

Join a highly reputable Architecture practice in Berkshire and become a part of an ambitious team dedicated to delivering exceptional design solutions in their field! If you are an up-and-coming Junior Architectural Technologist who is looking to really accelerate your career alongside a company that is making a significant impact in their sector, then make sure not to miss out on this opportunity... Conrad Consulting are always proud to collaborate with this well-established design consultancy widely recognised as market leaders in the ...

Arts / Graphic DesignPermanent
Report
£25000 - £30000/annum
Kairos Recruitment :: West Midlands (County) :: over 30 days ago

Print Finisher £25k-30k DOE Location: Birmingham My client is looking for a Print Finisher with a can-do attitude to join their growing business in Birmingham. This is a very exciting opportunity to join a business that is experiencing a high volume of growth and progress with the company. Print Finisher Responsibilities: · To ensure that equipment and machinery being used is set up correctly and on time. · To ensure that the finishing machines are being maintained appropriately, as well as the efficiency of the machines are maintained/improved. · To liaise with the finishing supervisor/manager to sign off completed work. · To ensure that ...

Manufacturing / SurveyingPermanent
Report
£25000 - £35000/annum
Stafflex Office Recruitment Limited :: Halifax, West Yorkshire :: over 30 days ago

Digital Marketing Executive Location: Halifax, West Yorkshire Salary: £25,000 - £35,000 p/a Hours: Monday to Friday hours (8:30 am to 5:00 pm) - One-hour lunch break Permanent This is a 100% site-based role Are you a Digital professional, passionate about driving digital success? Stafflex are collaborating with a thriving and expanding company situated near Halifax's bustling centre, seeking a Digital Marketing Executive with PPC experience to join their fantastic marketing team! In this role, you'll spearhead the management and enhancement of Google Ads and Microsoft Ad accounts. The primary focus revolves around optimising ...

MarketingPermanent
Report
XCL Management Global Recruitment :: West Yorkshire :: over 30 days ago

XCL Management Ltd are offering Trainee Recruitment positions in our Huddersfield branch. As a Trainee Resourcer you will be trained in all aspects of recruitment either on Temporary desk or permanent desk. A Recruitment Resourcer will be responsible for interviewing and registering new candidates, sourcing candidates for current and future vacancies, building strong candidate relationships, ensuring all details are correct , generating leads from new connections, compliance and industry knowledge. We will take you through the stages of developing into a successful Consultant with the opportunity of progressing in your career. The successful ...

Personnel / RecruitmentPermanent
Report