IT Helpdesk/1st Line Support

Report

Ad nr: 87367
Published: 1 April 2024, views: 1

 

 

Main characteristics

Location
Stamford, Lincolnshire
Company
Mana Resourcing Ltd
Salary
£23000 - £26000/annum Good Package
Employment type
Permanent
Category
IT

Job summary

Title: IT Desktop Support

The COMPANY

Our client is a well established Global manufacturer of power generation/turbines/combustion to a myriad of industries including Marine, Petrochemical, Waste to Energy, Hospitals, Education, Offshore Oil & Gas, Power Generation, etc. Their market leading comprehensive product range means that they have gained an enviable global reputation synonymous with excellence in the +100 countries that utilise their products/services. We are proud to be an integral part of their ongoing expansion, providing them with suitable local staff to complement their outstanding existing team.

The ROLE

Supporting employees based within the UK Office and overseas, working closely with the IT Team in the American HQ. With the support of the onsite IT Manager you will be required to resolve internal issues via phone, email, and remote support. Duties will include;
* Resolving End User Issues
* Setting up new computers
* Creating new users
* Resetting passwords
* Tracking Issues
* Desk-side Support
* Documentation
* Helpdesk Ticketing using Dell KACE System
* Hardware Setup & Breakdown
* Imaging Computers
* Software Installation

The CANDIDATE

The successful candidate will be an enthusiastic and likeable team player who takes pride in their work possessing;

* IT Support desk/First Tier Support experience
* Good IT qualifications
* Background troubleshooting Windows 10 / 11 Desktop Operating systems
* Basic networking (TCP/IP, DNS, routers, switches, firewalls, VPN, Wireless technologies) knowledge
* Can confidently fix hardware breaks.
* Hyper-V/VM Ware understanding
* Strong problem solving skills
* Great customer service skillset

Salary: Depending on experience + Excellent Package
PACKAGE includes;

Pension
Health Care
Life Insurance
Critical Illness Cover
All from start date

This role is commutable from:
Peterborough
Grantham
Stamford
Bourne
Market Deeping
Deeping St James
Glinton
Corby
Oundle
Wansford
Oakham
Colsterworth
Corby Glen
Langtoft
Baston
Uppingham
Wittering
Barnack
King's Cliffe
South Witham

Alternative Titles: 1st Line, IT Technician, 2nd Line Support, Help Desk, IT Support

Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.
INDAF1

Benefits: Good Package


Inform me about similar jobs:

By registering the Job Alert you accept the provisions of our Terms of Use.

Published: 1 April 2024, views: 1


Company: Mana Resourcing Ltd

Location: Stamford, Lincolnshire

Salary: £23000 - £26000/annum Good Package


Category: IT
Employment type: Permanent


Additional information:

Mana Resourcing Ltd

Application for the position: IT Helpdesk/1st Line Support

Full name:• required field •

Your e-mail:• required field •

Message content:• required field •

Attachments: • Curriculum Vitae, cover letter, other •


Report about similar jobs

Next-Jobs informs that the company publishing the job offer is the administrator of personal data processed in this recruitment process.
By applying you accept our Terms of Use.
£75.00 - £85.00/day
Aspire People :: Ellesmere, Shropshire :: over 30 days ago

Aspire People are currently seeking experienced Early Years Teaching Assistants to work in the Shropshire area so if you are looking for a new role and have experience in this area then please get in touch. £75.00 / £85.00 About the role You will have the chance to be assisting the teaching of lessons to children aged 3 to 5, forming relationships with both staff and students. You will be helping to build students learning foundations of future subjects through various activities encouraging fun learning. There is also a range of other opportunities within a school environment including before and after school club support as well as nursery ...

EducationTemporary
Report
£22000 - £25000/annum
Pure Resourcing Solutions Limited :: Chelmsford, Essex :: over 30 days ago

Pure are pleased to be working with our client exclusivity with a growing organisation who are looking to recruit a Junior Administrator based in Chelmsford. The ideal candidate must have used a database system before and have some administration experience. Duties include: Entering client details into the CRM and updating the pipeline for current and prospective clients Attending virtual pitches and taking meeting notes to enter into the CRM Liaising with operations to advise on sales proposal development Maintaining post-proposal communication with current and prospective clients Generating pipeline reports and tracking/recording team KPIs ...

AdministrationPermanent
Report
£33000 - £36000/annum
Fortus Recruitment Group :: Portsmouth, Hampshire :: over 30 days ago

Fortus Recruitment Group Limited are a recruitment company that specialise in placing people within the repairs & maintenance industry. We are currently working on behalf of a large maintenance contractor. My client is currently looking for Plumbers to carry out disrepair work in the Portsmouth city. This is an opportunity to join a growing organisation with plenty of room for progression. Duties will include: * Plumbing - tap change, WC pans, basins This is a permanent position, you will receive a company van & fuel card, annual leave, generous pension scheme and option for overtime. Please apply or if you would like to find out ...

Construction / Skilled TradesPermanent
Report
£30000 - £36000/annum 15% Pension, 33 Days Holiday & More
Artis Recruitment :: Bath, Somerset :: over 30 days ago

Finance Systems Analyst required by our market leading, professional services client based in Bath. This is a hybrid role with 2 days a week onsite initially with flexibility. This is a 9 month fixed term contract which is likely to go permanent. The Systems Analyst will assist our clients finance department in the development of their financial planning and reporting function and undertake a range of finance system projects. Main Duties and Responsibilities: * Work closely with colleagues across Finance and IT Services to build, design, test, implement and maintain finance system solutions. * Deliver a customer-facing service to meet ...

ITPermanent
Report
£45000/annum
Kemp Recruitment Ltd :: Droitwich, Worcestershire :: over 30 days ago
Kemp Recruitment Ltd

HGV Mechanic Opportunity! Location: Droitwich Money: £45,000 Days: Monday Friday Overtime: Available at time and a half Discover Excellence as an HGV Mechanic! Embark on a rewarding journey with our workshop as an HGV Mechanic. We're actively seeking a skilled individual to join our successful team, backed by a leading national vehicle dealership. This is more than a job; it's an opportunity to thrive in a forward-thinking company valuing your skills and growth. As an HGV Mechanic, you'll play a crucial role in: Routine ...

Automotive / AerospacePermanent
Report