Call Handler

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Ad nr: 86498
Published: 29 January 2024, views: 0

 

 

Main characteristics

Location
Telford, Shropshire
Company
Proactive Personnel Ltd
Salary
£10.42/hour
Employment type
Permanent, Temporary
Category
Telecoms

Job summary

Are you a confident, adaptable and motivated individual seeking a customer-focused role? Our client is seeking a hardworking, dedicated and experienced customer service executive to join their small and expanding team, working 20 hours per week.
If you are seeking a new challenging and varied role then please apply now!
Whats in it for you?
* 20 hours per week
* Excellent support and training will be provided
* Excellent career aspects within the NHS
* A temp to perm role with an immediate start available
* Free on-site parking
Your new role:
* Handling incoming calls, resolving patient queries
* Booking, cancelling and rearranging medical appointments
* Ensuring that all inbound emails are addressed within a timely manner
* Dealing with complaints, and passing over to management where necessary
* Direct requests for assistance, care or treatment
* Creating and updating customer files
* Handling customer complaints and ensuring customer satisfaction
What youll need to succeed:
* Excellent PC skills are required
* Proven Customer Service experience is essential
* You will be an excellent communicator with strong attention to detail
* Must be confident and have excellent interpersonal skills
* Experience in a busy and pressurised environment would be advantageous
Interested?
For more information about this vacancy, please contact Lois Barber at Proactive Personnel, Telford


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Published: 29 January 2024, views: 0


Company: Proactive Personnel Ltd

Location: Telford, Shropshire

Salary: £10.42/hour


Category: Telecoms
Employment type: Permanent, Temporary


Additional information:

Proactive Personnel Ltd

Application for the position: Call Handler

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