Main characteristics
- Location
- Norwich, Norfolk
- Company
- Gattaca
- Employment type
- Permanent
- Category
- Engineering
Job summary
My Client is recruiting for a Service Engineer in the Water SectorField-based in North East/East Anglia
Permanent, Full-time, 37.5 hours
25 days annual leave, Company vehicle, Comprehensive pension scheme
You will play a pivotal role in giving our customers the best in class quality service, focusing on the Industrial market, by providing on-site corrective/preventive maintenance for customer's water treatment equipment, including equipment swap outs, emergency response etc. Once fully trained and competent you will be required to carry out commissioning work on standard equipment, and provide after-sales technical and commercial support. As part of this role you will also be required to complete risk assessments, work reports, activity reports and other documentation. You will be expected to go on the 'On Call Rota' once fully trained.
Some more brief responsibilities of a Service Engineer are:
To develop and maintain good working relationships with
To observe, abide by and enforce the Company's and client's Health & Safety policies.
To provide on-site corrective /preventative maintenance and offer after-sales technical and commercial support.
Carry out commissioning work
Timely completion and submission of risk assessments work reports, time sheets and all other documentation
Timely completion of site tasks and activities as required.
To propose and undertake any relevant training approved by your line manager
Gather site information and compile site log-books for customers, maintain and audit.
General requirements for the role:
Mechanical/ Electrical/Chemical Engineering qualification.
A full UK driving licence is required.
Good communication skills, punctual, presentable, and willing to learn and develop.
Knowledge and experience of the company products, applications and markets is desirable.
Knowledge and experience in water treatment is desirable.
Excellent time management skills.
Passionate about providing a first-class service to our customers.
Able to handle challenging conversations with customers and find a resolution.
Strong communication skills both verbally and written, with the versatility to communicate at all levels in a clear and concise manner.
Demonstrable experience of having built strong working relationships both internally and externally.
A good level of IT competency.
Able to prioritise workload and manage multiple tasks
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