Customer Service Advisor

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Ad nr: 78570
Published: 15 January 2024, views: 1

 

 

Main characteristics

Location
Lichfield, Staffordshire
Company
EA First
Employment type
Permanent
Category
Customer Services

Job summary

Are you a solutions focused, problem solver who enjoys providing outstanding customer service?

If you have excellent attention to detail, are pro-active and an excellent communicator, we'd love to hear from you as we embark on recruitment for a Customer Service Advisor.

This growing international manufacturer is providing an exciting opportunity for a Customer Service Advisor, based near Lichfield. In this dynamic role, we're looking for someone who prides themselves on delivering excellent customer service and has experience in handling technical or product related customer queries.

This is a varied role, with duties including:

Responding to incoming calls and emails
Communicating with customers over online chats
Providing technical and product knowledge
Managing customer order portals and pricing
Export administration

We're looking for someone who has:

Experience in a telephone based customer service/contact centre/call centre environment
Excellent communication skills
Good attention to detail
An eagerness for problem solving and delivering solutions
The ability and willingness to travel in between sites

This is a full time, permanent position offering:

25 days holiday + bank holidays
Private health care and critical illness cover
Generous pension scheme
Life insurance and moreStart date: ASAP

Location: Near Lichfield

Hours: Monday-Thursday 8:30am-5pm and Friday 8:30am-4pm

Salary: Competitive

EA First Ltd are acting as an Employment Agency for this permanent vacancy


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Published: 15 January 2024, views: 1


Company: EA First

Location: Lichfield, Staffordshire


Category: Customer Services
Employment type: Permanent


Additional information:

EA First

Application for the position: Customer Service Advisor

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Attachments: • Curriculum Vitae, cover letter, other •


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