Main characteristics
- Location
- Lichfield, Staffordshire
- Company
- EA First
- Employment type
- Permanent
- Category
- Customer Services
Job summary
Are you a solutions focused, problem solver who enjoys providing outstanding customer service?If you have excellent attention to detail, are pro-active and an excellent communicator, we'd love to hear from you as we embark on recruitment for a Customer Service Advisor.
This growing international manufacturer is providing an exciting opportunity for a Customer Service Advisor, based near Lichfield. In this dynamic role, we're looking for someone who prides themselves on delivering excellent customer service and has experience in handling technical or product related customer queries.
This is a varied role, with duties including:
Responding to incoming calls and emails
Communicating with customers over online chats
Providing technical and product knowledge
Managing customer order portals and pricing
Export administration
We're looking for someone who has:
Experience in a telephone based customer service/contact centre/call centre environment
Excellent communication skills
Good attention to detail
An eagerness for problem solving and delivering solutions
The ability and willingness to travel in between sites
This is a full time, permanent position offering:
25 days holiday + bank holidays
Private health care and critical illness cover
Generous pension scheme
Life insurance and moreStart date: ASAP
Location: Near Lichfield
Hours: Monday-Thursday 8:30am-5pm and Friday 8:30am-4pm
Salary: Competitive
EA First Ltd are acting as an Employment Agency for this permanent vacancy