CCTV Controller

 

Main characteristics

Location

Bath, Somerset

Company

Atalian Servest

Employment type

Permanent

Category

Other

Job summary

Job Reference: /JR/11-09/952/10

Job Title: CCTV Controller

Location: Bath

Postcode: BA1 1AQ

Pay Rate: £12.70

Contract:Permanent / Full-Time

Hours per week: 06:30 to 18:30 and 18:30 to 06:30 - 42 hours per week (4 days on and 4 days off)

Business Overview

Atalian Servest and OCS have merged to create a new organisation, the OCS Group UK & Ireland. We are a leading facilities management company providing a range of both standalone and integrated services including cleaning, catering, security, technical services, energy management and compliance, front of house, landscaping, logistics, waste management and pest control services. The company has a turnover of £1.5bn and operates across the UK and Ireland with 50,000 colleagues delivering innovative award-winning services to the private and public sectors and supporting the local communities in which it operates.

Job Overview

We are currently recruiting for a CCTV Controller to join our passionate and driven team based at our clients site in Bath.

This position is a dual role, the Security Officer will be fully trained in CCTV operations to cover our busy control room. Also, part of the position is Patrolling malls, Service areas, service desks and public areas. Advising tenants, when necessary, on management regulations; diffusing incidents and preventing occurrences using minimal enforcement; maintaining fire, Health and Safety Regulations and securing the premises. Shift to include control room management. In the course of duty aid the public and shop mobility, First Aid (if qualified) using customer care procedures at all times. All duties to be carried out in adherence with the IFM Health and Safety policy. Care to be taken regarding personal appearance and hygiene at all times. Ensure that the company standards and policies are followed and maintained.

Benefits

Wide range of retail discounts
Discounted gym membership
Join our Cycle to Work scheme
Access to CHROMA, our internal colleague-led diversity and inclusion community join a committee or take part in our events
Access to internal Mental Health First Aiders
Immediate access to Opportunity our internal Learning and Development platform
Required professional membership fees paid for
Win monthly Atalian Servest Superstar Awards

Key Responsibilities:

Start shift promptly at the time designated, in full uniform.
Appearance to be clean, smart, and tidy always.
Responsible for active communication of changeover of the shift to the on-shift supervisor. This to include handover of shift keys, PDA, confirmation of staff on shift, contractors on site, run-though of incident occurrences from previous shift, confirmation of any insecure doors, and any matters pertaining to the smooth effective running of the shift.
Responsible for the awareness of Health and Safety. Procedures carried out must be in line with the Health and Safety Policy - set procedures are indicated in the Assignment Instructions
Responsible for a full comprehensive understanding of fire alarm procedures.
Responsible for acting as an evacuation marshal in the event of a major incident.
In relation to a major incident must be fully conversant with the location of all plant rooms, service corridors and lifts, both by location and by name.
Assisting tenants on request in the event of an incident this may be in person or by camera or both.
Assisting Police presence on site either in person, by camera or by statement.
Awareness of responsibilities and powers as a member of the security team and when to hand over to Police instruction.
Responsible for diffusing incidents and situations in the malls
Responsible for providing first aid if necessary.

About You:

Applicants must have the right to work in the UK
SIA licence (CCTV & DS were applicable)
Experience in working and building partnerships with clients
IOSH trained desirable
Articulate and has the ability to communicate effectively with the clients and the IFM teams
Organised individual who can demonstrate a record of planning and managing workflows
Able to demonstrate an understanding of high-quality service delivery and their impact on this
The ability to be agile and flexible to meet the needs and demands of the role
Excellent time management organisation and focus on the ability to prioritise and multitask with a clear ability to focus on detail

How to apply



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