Electrical Sales Assistant

 

Main characteristics

Location

Ferndown, Dorset

Company

Made Employment Ltd

Employment type

Permanent

Category

Purchasing / Procurement

Job summary

Join a National Company whose mission is to develop leaders and help people to be the best they can be!

Benefits

* Negotiable salary with great OT earnings!

* 21 days holiday plus bank holidays

* Additional holiday option to buy up to a further 5 days holiday

* 3% Pension increasing linked to time in service

* Company product discounts

* Cinema discounts

Reporting To:

Regional Manager with 0 Direct Reports

Budget Responsibility:

Live Trading Accounts AOP/Electrical AOP Targets/Trading Margin AOP

Key Responsibilities:

* Regular call out to Existing and new customers to continue to build sales volumes.

* Plan activities to follow up on sales activity. Ensuring that you have put steps and schedules in place to drive new customer acquisition (Increasing footfall and sign up to Trade Accounts) and following up to ensure that quotes are provided and converted into sales

* Build rapport with all customers, understanding their needs by asking probing questions and ensure that the best solution and service is offered

* Be an expert in the role, by identifying additional opportunities to sell renewable electrical solutions and electrication of heat solutions

* Deal with customers in a timely manner, ensuring quotes are provided and that products can be sourced.

* Maximise sales by cross selling and upselling within the electrical category. Utilise mandated range as well as bespoke products.

* Build relationships with relevant and local suppliers to provide a wider array of products and meet demands

* Provide a great after sales service. See through the whole cycle of purchase to delivery and ensure customer is pleased with the product and service

* Review stock, work with stock controller and Electrical Regional Manager to ensure trigger levels for stock replenishment are correct and inline with forecast sales. Liaise with Branch Managers to ensure that bays are fully stocked and when necessary amend to appeal to core products that your customers are purchasing. This includes management of promotional space to attract customers to key products

* Working closely with Energy Efficiency Technical Sales Managers you will continue to build customer relationships, through the promotion of local events, supporting key customer meetings and maximising the opportunity to sell Electrical and Renewables products through your branch

* As an Electrical Expert ensure that you have a strong understanding of Electrical and Renewables Products and relevant product terminology. Stay abreast of Regulation changes utilising NICEIC, The Electrical Hub on the intranet and your peers to ensure that you aware of the company product offerings

* Work with your Branch Manager, Electrical & Renewables Regional Manager, you will be accountable for owning electrial and renewable business plans to drive and achieve targets for your branch.

* Use the tools and systems available to you to create specific action plans to achieve your targets and track progress against these

Skills & Attributes

* Ability to build relationships with internal and external stakeholders and teams

* Ability to communicate with a diverse range of customers

* Demonstrable ability to sell and increase sales through a diverse range of sales activities

* Proven expertise to sell a diverse range of electrical and renewable products

* Ability to work to budgets and be accountable to deliver against financial targets

* Commercial acumen - able to demonstrate how to impact the bottom line

* Proven track record of working to business plans, interpreting financial data and sales plans

* Customer focussed with a going the extra mile attitude!

* Electrical product knowledge and able to give technical advice

2 Stage interview process, with an immediate start