Main characteristics
- Location
- Kettering, Northamptonshire
- Company
- Pertemps Kettering
- Salary
- £21750 - £23500/annum
- Employment type
- Permanent
- Category
- Administration
Job summary
Role: AdministratorLocation: Kettering (Office based)
Salary: £21,750 - £23,500
Hours: Monday to Friday 37.5
Pertemps are seeking to recruit an Administrator to join our clients busy Certification Team who assess and certify items of Personal Protective Equipment (PPE) to European and UK market requirements.
About the role
As a member of the Certification Team, you will be working alongside a fantastic team of colleagues who operate from our offices in the UK, Ireland and China. Initially this role will involve the support of a specialised team responsible for the surveillance testing, production audit and on-going certification of PPE products.
Responsibilities:
Respond accurately and professionally to customer enquiries within agreed timeframes
Coordinate customer projects, maintaining visibility of inbound, ongoing and outbound work
Provision of routine project progress updates to both customers and the operations manager
Fulfilment of general administrative duties associated with the creation and booking-in of customer projects and product samples
Work to acquire a technical understanding of customers products and the clients range of PPE services
Develop good working relationships with both colleagues and customers
Maintain contact with the customer base via telephone, email, on-site meetings and video call
Maintain accurate data on the company CRM system
Contribute to other sales and marketing activities, as required
About you:
A minimum of GCSE Grades A-C in Maths, English and a Science (or equivalent qualifications/experience)
A confident self-starter
Highly organised and self-motivated
Inquisitive and a natural problem solver
Ability to prioritise work and multitask across several initiatives
Strong interpersonal skills and able to build rapport with both customers and colleagues at all levels
Excellent written and verbal communication skills
Highly competent in the use of Microsoft Office products, including MS Word and Excel
Desirable is a background in PPE/Product Certification and/or familiarity with PPE product standards