Main characteristics
- Location
- Warwick, Warwickshire
- Company
- hireful
- Salary
- £20250 - £23250/annum
- Employment type
- Permanent
- Category
- Customer Services
Job summary
Are you seeking a rewarding career where you can positively impact people's lives? A well-established legal company in Leamington Spa is currently hiring a Customer Service Agent to join their team. As a member of the collections department, you'll be providing support and guidance to customers regarding debt management over the phone.Salary - £20,250 + Monthly bonus taking your total salary to £23,250
Role Type - Full time / Permanent / Shift rota between 9am 6pm, Monday Friday (no weekend work required)
Location - Leamington Spa, Warwickshire (commutable from Warwick, Bishops Tachbrook, Blackdown, Stoneleigh, Hunningham, Harbury and surrounding areas)
Benefits 22 Days holiday + Bank Holidays, Variety of discounts, Free car park, On site restaurant and Costa Coffee, Social events, Lots of incentive schemes
The Role
In this role, your primary responsibility will be to assess customers' income and expenses to help them manage their debt by creating a realistic payment plan that's fair to them. You'll also use the system to record all call information and calculate the payment plans. To excel in this role, you should be resilient and have a passion for assisting people.
Experience in a telephone-based position is not required as thorough training is provided. We encourage applicants from diverse backgrounds, including those with customer service, sales, retail, hospitality, or recent graduates seeking their first role.
Apply today to seize this outstanding opportunity to develop your career and enhance your customer service abilities. This role may also be known as Customer Service Agent, Customer Support, Telephone Operative, Sales Consultant, Energy Consultant, Front of House, Receptionist, among others
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