Main characteristics
- Location
- Manchester
- Company
- Spencer Joseph Ltd
- Salary
- £25500/annum OTE £55k - Onsite Parking
- Employment type
- Permanent
- Category
- Sales
Job summary
We are pleased to be recruiting inbound sales advisors for an established market leader in the auto sector across accident replacement vehicles across the whole of Australia. The role is an exciting night shift opportunity working only 7 months of the year.Salary - £25,000 - £25,500
OTE - £55,000 +
Schedule 3 nights on 3 nights off, (32 Hours a week)
Operating Hours Monday through to Sunday 10pm 10am (10-hour shift pattern)
Role
The purpose of this role is to receive Inbound enquiries with regard to accident replacement vehicles via inbound telephone calls, hot key transfers and web leads.
This is a consultative sales role, therefore a balance of sales through service and customer centricity is required to be successful in this role.
Responsibilities
Accident Claims Management
* Handling incoming calls and/or Web leads and convert into sales opportunities
* Making necessary calls backs and follow up calls
* Deliver a high level of customer experience through a consultative and solution focussed sales approach
* Ensure accurate data is captured on every opportunity in line with company processes.
* Provide customers with accurate information and guidance at all times
Experience, Skills & Attributes
* Demonstrable experience in a telephone based sales role
* Ability to showcase a consultative sales approach
* Proven experience of achieving multiple sales based KPIs
* An eye for detail and effective record keeping.
* Excellent time and task management
* A passion for helping others and delivering excellent customer service. The ability to show empathy & understanding.
* Willingness to work in a global team
* A willingness to learn, develop and grow within your role.
* Knowledge of the insurance, credit hire, and motor vehicle hire industry is highly desirable but not essential.
* High level of professional customer service & empathy
If you are interested in this position, please apply with an up to date CV
Benefits: OTE £55k - Onsite Parking
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