Main characteristics
- Location
- Warwick, Warwickshire
- Company
- Contechs Consulting
- Salary
- £550 - £600/day
- Employment type
- Contract
- Category
- Automotive / Aerospace
Job summary
Order Ref: 39265Position Title: IT Digital Delivery Specialist
Duration: 12 Month Rolling Contract
Location: Gaydon
Division: Information Technology
Position Description:
This role supports the delivery of a specific programme on ensuring that the Frontline worker services are delivered and meet business expectations
You will have a customer first approach and both champion and enable user empowerment, adoption and education
Previous Change Management experience is advantageous
An eye for continuous service improvement monitor, evaluate customer interactions reviewing service satisfaction and incorporate suggestions to further enhance the journey for our customers
An individual with a customer first mind-set who is easy to do business with and makes people feel special, driven to deliver experiences that are personalised, transparent and dependable
An individual who demonstrates tenacity, drive and perseverance, with the ability to deliver in a complex, highly demanding environment
An individual with the ability to combine a short term, pragmatic focus with longer term planning
An individual who is resilient, energetic and enthusiastic, able to deliver results under pressure, whilst responding constructively to challenging new ideas and inputs
An individual who is able to challenge existing thinking in a positive way whilst building credibility and trust through experience and personal style
A good communicator who can communicate complex ideas at all levels
A effective team player, actively leads, develops and supports team member
An individual who enables speed in decision making through establishing alignment, clarity, appropriate resources and sense of urgency whilst bringing others along
Skills Required:
Previous experience in delivering M365 services End User IT Solutions at a similar level Microsoft 365, Windows 10, Teams and SharePoint ITIL Service Management or equivalent experience
Excellent written and verbal communication to develop user guides, testing scripts and content to support education of frontline workers
Skills Preferred:
Previous experience in delivering M365 frontline worker rollout IT Project Management experience Change Management experience Product Lifecycle Management Active Directory, Azure, PowerApps, M365 Admin, Intune
Strong interpersonal skills
Experience Required:
Previous experience in delivering M365 services End User IT Solutions at a similar level Microsoft 365, Windows 10, Teams and SharePoint IT Asset Management experience ITIL Service Management or equivalent experience
Good analytical and problem-solving skills
Degree or relevant equivalent experience preferred
Strong written and verbal communication skills
Additional Information:
Checks to include Enhanced Package 5 years referencing Adverse Media Search Basic Disclosure Sanctions Check UK Directorship check Legal Right to Work
Inform me about similar jobs: