Main characteristics
- Location
- City of Glasgow
- Company
- Mott MacDonald
- Employment type
- Temporary
- Category
- Administration
Job summary
Do you want to work for a company whose purpose is to improve society by considering social outcomes, and to transform businesses, communities, and opportunities for its employees?We have a 12-month fixed term contract position available within our fast-paced HR Shared Services (HRSS) team for a HR Shared Services Administrator which is the perfect opportunity for anyone looking to start their career in HR.
The HR Shared Services Administrator will be based in our Glasgow city centre office providing ample opportunity to work alongside other members of our HR community which naturally will maximise your exposure to HR.
As part of the HR Shared Services team, you will have exposure to the full scope of an employees lifecycle.
Role and responsibilities:
* Case Management through the Mott MacDonald MyHR system
* Cases will include requests such as: reference requests, contractual changes, maternity, paternity, shared parental, resignations, new starter, probation.
* Gain knowledge and understanding of the processes within the HRSS team.
* Answer calls into the HRSS team in a timely manner
* Become familiar with the requests that come through to the HRSS inbox and gain an understanding of how to process.
* Processing accurate information within multiple HR systems
* Complete actions required for monthly / ad-hoc reports such as audit reports, payroll reports, starters/leavers, long service awards.
* Provide support when requested for other ad-hoc tasks/projects.
Due to the nature of this role & team a minimum of 3 days in the Glasgow office is required along with the occasional travel to our Preston office for business needs, we do not expect this to be more than once every couple of months.
Candidate Specification
Essential skills and experience:
* Due to the nature of the role, we are looking for candidates with a proven track record providing excellent and professional customer service both over the phone as well as in writing.
* You will be confident when liaising with stakeholders and have a strong level of written English.
* Attention to detail is a must due to the nature of the queries you will be dealing with
* Were looking for a solid team player who has worked in a customer focussed environment.
* Confident user of Microsoft packages: teams, excel and word.
Desirable skills and experience:
* Strong administration background
* Working in a process driven environment
* GDPR knowledge and understanding of data privacy.
* Experience in using Service Now/ handling a busy inbox.
We are actively recruiting a diverse workforce that is reflective of the communities we serve.
We recognise that differences in ability, skills and experience are a strength and encourage applications from people of all backgrounds
Job Profile
About the business unit
Mott MacDonalds support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach.
How to apply
To apply for this role, please complete our 15-minute application via our website. Our talent acquisition coordinators aim to provide feedback within 5 working days with the outcome of your application. More information about our application process can be found here. If you have any questions regarding your application or the role, please reach out to the dedicated recruiter listed who will be more than happy to help.
Did you know that Mott MacDonald is one of the worlds largest employee-owned businesses? This means that we are not accountable to external stakeholders and are in control of our own future. This creates a unique culture where decisions are made for the benefit of the staff/company over the long term.
We are proud to be a one of Glassdoors top 25 employers to work for in the UK in 2023, as well as being recognised by the Financial Times and market and consumer data company Statista as one of the UK's leading and highly recommended management consultants in: Construction & Infrastructure, Energy, Utilities & Environment, Public & Social Sector, Sustainability, and Travel, Transport & Logistics.
We offer some fantastic benefits including:
* Pension matched up to 7%
* Life insurance
* An annual professional institution subscription
* Continuous development opportunities because we want you to thrive
* Agile/flexible working because life isnt 9-5
* Enhanced parental leave; shared parental leave policies for parents and care givers
* Annual bonus scheme
* Flexible benefits that suit you, including ability to buy/sell annual leave entitlement, cycle to work & interest free season ticket loans
* Wellbeing support including access to an independent Employer Assistance Scheme, wellbeing champions and access to learning and support resources
* Access to our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability and parents/carers communities
* The opportunity to make a difference; learn more about our social outcomes
Other Information
Equality, diversity and inclusion
We put equality, diversity and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.
Agile working
At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team and personal commitments. We embrace agility, flexibility and trust.
More about Mott MacDonald
Were a global engineering, management and development consultancy.
Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients businesses, our communities and employee opportunities.
A fundamental part of this is respecting each persons differences and striving to meet their needs.
Our values: progress, respect, integrity, drive, excellence
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