Main characteristics
- Location
- Peterborough, Cambridgeshire
- Company
- Adecco
- Salary
- £21675 - £22800/annum
- Employment type
- Permanent
- Category
- Administration
Job summary
Adecco are looking for an Operations Coordinator to join a compliance and safety company located north of Peterborough. This role is suitable for a customer focused individual with a high attention to detail and an affinity for organisation.You will allocate work to the planning, scheduling and admin teams to ensure on time delivery to customers and your key responsibilities will include:
Effectively scheduling of engineers to cover reactive and servicing jobs across a customer contract.
Provide customer service support to all customers and deal with enquiries and concerns.
Ensure allocated jobs with engineers are completed and the scheduling process is properly closed out.
Escalate any scheduling issues or concerns to the Team Leader who will be able to address with the engineer, or in liaison with the Contract Manager and/or customer.A proficiency in MS Office is required, along with the ability to build good relationships with both internal and external contacts. Call centre customer service is an advantage.
The ideal candidate will be patient, have strong written and verbal communication skills, with the ability to multi-task whilst maintaining a high attention to detail.
In return for the above responsibilities, you will be offered the below benefits:
Competitive salary of between £21,675 and £22,800 depending on experience
22 days paid holiday plus public holidays
Ongoing career development opportunitiesInterviews are currently taking place so if you are interested in the job or know anyone who might be and would like more information on the role and business, please contact Joanna Warner at Adecco Peterborough asap!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website