Main characteristics
- Location
- Godalming, Surrey
- Company
- 2i Recruit Ltd
- Salary
- £30000 - £35000/annum + £2000 bonus
- Employment type
- Permanent
- Category
- Sales
Job summary
Our client is looking for a Client Account Manager to join their dynamic and highly motivated Internal Account Management Team. This is an exciting opportunity that offers progression within a company that is committed to constantly developing, training and striving to deliver the best customer focused service in their sector.The Client Account Manager will enjoy full on-going technical training across the product portfolio within a rewarding environment where they can build a career.
Company Benefits:
Company Pension
4pm finish on a Friday
23 days holiday (3 to be retained for Christmas) plus bank holidays
Annual staff events
Key Responsibilities:
Proactively dealing with all customer enquiries, answering customer calls and reviewing demand to ensure that orders are accurately processed
To target and identify new opportunities with customers to generate quotations, process sales orders and develop new business opportunities
To ensure customer retention through excellent telephone relationship skills, arrange visits for the field sales team and to develop new opportunity and maintain best in class customer service
Ongoing training in house to cover the varied product ranges offered
Experience and Skills Requirements:
Customer focused approach with excellent oral and written communication skills
Excellent time management & personal organisational skills
The ability to work under pressure and to deadlines while maintaining accuracy and strong attention to detail
A solid knowledge of MS office and standard B2B sales procedures
Any previous experience in providing customer service and any sales experience alongside this would be advantageous (e.g., upselling, cross-selling, or working to retail sales target/incentives)
Previous experience speaking with customers over the phone, and any telesales experience would be a bonus
Excellent communication skills with both customers and colleagues
Enthusiastic to learn with a proactive attitude to develop your knowledge and skill set
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted
Benefits: £2000 bonus