Main characteristics
- Location
- Brentwood, Essex
- Company
- Office Angels
- Salary
- £25000 - £30000/annum
- Employment type
- Permanent
- Category
- Administration
Job summary
Senior Administrator£25,000 - £30,000 per annum
Brentwood, Essex
Monday to Thursday, 8:45am-5:30pm, Friday 8:45am-5pm
Flexibility required to stay late when required in order to meet key client deadlines
*MUST have excellent Microsoft Excel skills to be considered for this role
*Benefits; 25 days' holiday, Private Medical Cover, Pension, friendly environment, progression opportunities, paid overtime*
My client requires a highly motivated Account Manager to work with some of their key clients. The right candidate will need to be a fully hands on Account Manager who takes ownership of their projects and wants to achieve the highest service levels in all aspects.
You will be responsible for the day to day running of the key clients' various projects, including liaising with both the client and field associates, checking results and passing final reports to client.
Duties will include, but will not be limited to:
Confirming field associate team availability each week/month
Managing field associates to very tight deadlines, from assigning projects to reporting to the client.
Pro-actively tracking each stage of a project cycle
Ensuring all paperwork and instructions are updated and sent on time
Checking field results and dealing with all queries as they arise
Recruiting replacement team members where appropriate
Attending client meetings both face to face and virtual
Looking at ways to improve performance/compliance by pro-actively monitoring results
Communicating with clients on projects pro-actively helping to grow account and ensuring all deadlines and guidelines are met.
Checking and validating any client queries around data.
Continually reviewing and looking at ways to improve clients' performance/compliance by pro-actively monitoring results.
Creating presentations using data received
Formatting and analysing data using Excel
Key skills required:
Good understanding of Excel and how to set up and work with spreadsheets (additional reporting skills a bonus)
Confident person with the ability to effectively run and grow existing and new accounts
Ability to effectively communicate with others to help make decisions when issues arise, ensuring the best interests of both the client and business are met
Ability to remain calm when dealing with queries from the field team and client - so good overall communication skills.
Relishes the opportunity to grow and develop within a company
Ability to meet and take client meetings for reviews and updates
Has a good work ethicOffice Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
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