Main characteristics
- Location
- Salisbury, Wiltshire
- Company
- ReQuire Consultancy LTD
- Salary
- £26000 - £28000/annum Hybrid 3 days WFH + 30 days Hol
- Employment type
- Permanent
- Category
- Customer Services
Job summary
They say 2024 is an exciting year for Travel. With that in mind here is a new vacancy to the market within the travel space, fit for an Operations Executive to join a small team, working in a hybrid capacity delivering an efficient and accurate service to each of their clients .The primary purpose of this role is to: ensure that all trips departing are planned and organised to the highest standard and support in the delivery of wonderful experiences to all of the guests.
Key responsibilities to include:
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Support the Product Team in Researching new products and revising current programmes
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Book and confirm all sites, ensuring special access visits have been confirmed
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Challenge any supplier driven changes to get best possible outcome for guests.
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Provide updates to Operations Manager on current status of all tours allocated
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Provide updates to suppliers on bookings and drop/request rooms according to demand
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Ensure supplier payments are correctly recorded
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Ensure that guests individual requirements - extras, dietary, rooming and travel are clearly recorded
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Notify any changes from the advertised programme to Product, Sales and guests
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Ensure that all tour related documentation is conveyed to guests
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To produce all documentation that will be required by Tour Staff and sent in good time
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To ensure that all GDPR guidelines are respected
Key skills and experiences required for this role:
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Highly organised and able to effectively handle multiple priorities and meet deadlines
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Pragmatic approach to trouble-shooting
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Willing to be hands on and support other team members
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First class communication skills
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The ability to negotiate and think commercially
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An interest in Europe or if you have previously travelled or lived abroad, that's a helpful advantage
This role is a really flexible position and it also offers an opportunity to earn extra income. The role is hybrid, very relaxed structure, Two days in the office, three from home. The role is a typical 9am - 5pm M-F position and it offers 22 days holiday + bank holidays
To hear more, do get in touch with ReQuire today
Benefits: Hybrid 3 days WFH + 30 days Hol
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