Customer Experience Administration Support

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Ad nr: 40275
Published: 21 January 2024, views: 0

 

 

Main characteristics

Location
Gillingham, Kent
Company
New Appointments Group
Salary
£12.31/hour
Employment type
Temporary
Category
Administration

Job summary

Customer Experience Administrator required in Gillingham on a six month basis for a client of ours. You will be supporting the training division so will require a strong administrative background. We are looking for someone who is a real team player, customer focused and confident with Microsoft products.

Duties can include:

Dealing with customer queries via email/phone in a friendly approachable manner

Receiving and processing delegate applications

Uploading data to the systems

Receiving payments and copying data to client schedule

General Admin, emails, post, sending course joining instructions to trainers

Ensuring trainers have their course packs and items ready

Emailing pre-course instructions to delegates

Rearranging cancelled delegates to new courses and updating the Excel spreadsheet

Tracking, collating and posting certificates and course workbooks

Recording attendance and coding to show whether or not they attended

Contributing and attending meetings to suggest improvements

You will have excellent attention to detail and be able to represent the company professionally.

This is a full time office role paying £12.31ph. The hours are 8am - 4:30pm Monday to Friday.

This role requires an enhanced DBS.

CV's in word document format. New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all. Twitter: @nagforjobs


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Published: 21 January 2024, views: 0


Company: New Appointments Group

Location: Gillingham, Kent

Salary: £12.31/hour


Category: Administration
Employment type: Temporary


Additional information:

New Appointments Group

Application for the position: Customer Experience Administration Support

Full name:• required field •

Your e-mail:• required field •

Message content:• required field •

Attachments: • Curriculum Vitae, cover letter, other •


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