Main characteristics
- Location
- Market Harborough, Leicestershire
- Company
- Interaction Recruitment
- Salary
- £11/hour
- Employment type
- Permanent
- Category
- Accounting / Financial / Insurance
Job summary
Relief Customer Service Representative - This is a full time position, 35 hours a week, Monday through Friday 9am-5pm, plus one Saturday each month at Market Harborough branch from 8.45am-12.15pm. The pay on Saturdays will be time and a half.These roles will be based in Market Harborough and support the branch network, providing cover for holidays, training and other absences at all branch sites; there is 6 in total across Leicestershire and Northamptonshire, as a result, the successful candidate must be willing to travel and report to work at any of the branch locations for a 9 am start (parking and travel expenses will be covered). You must also be willing to change your plans for location at short notice, on occasion, should sickness absence arise.
The role
Deliver exception customer service
· Deliver competent till management service
· Demonstrate a full knowledge of the clients products (full product training will be provided)
· Ensure that correct policies, processed and procedures are followed at all times
· Take ownerships of your training and development and proactively drive this
· Commitment to the business objectives and contributing to these accordingly
· Provide help and support to customers and colleagues where required
· Ensuring the customer journey results in good customer outcomes
· Security of customer data
· General administration
Key skills
· Good customer service skills gained in a customer facing role
· Highs levels of accuracy and numeracy
· Flexible & adaptable
· Sense of community
· Passionate about what you do
Candidates must be able to drive with access to their own vehicle to be considered fo this role.
Apply today for immediate consideration for this opportunity
Inform me about similar jobs:
