Main characteristics
- Location
- Hastings, East Sussex
- Company
- Sammons Recruitment Ltd
- Salary
- £30000 - £33000/annum + Commission
- Employment type
- Permanent
- Category
- Sales
Job summary
We are assisting our client, who requires an experienced Client Relations Coordinator to provide a continuous flow of new, potential customers through efficient handling of existing and new prospects and identifying sales opportunities.The role will be office-based and will require you to drive and have access to a vehicle due to the location. As the Client Relations Coordinator, you will be reporting to the Sales and Marketing Director and assisting with the preparation of ABI leads for cold-calling architects and other clients.
About the role
Arrange appointments over the phone and manage the Client Relations team's diaries, including client visits, catalogue drops and CPDs
Carry out telesales activity on a daily basis
Initiate contact with new clients using social media, where applicable
Adjust scripted sales pitch to meet needs of specific individuals
Direct prospects to the Client Relations team, where required About you
High attention to detail
Excellent oral and written communication skills
Target-driven
The ability to apply innovative solutions
Works well as part of a busy team in a fast-paced environment
Effective IT skills and the ability to manage multiple projects and prioritise tasks
UK driver's licence
JOB DESCRIPTION CLIENT RELATIONS COORDINATOR
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Role purpose To provide continuous flow of new, potential customers through efficient handling of existing and new prospects and identifying sales opportunities.
Reports to Sales & Marketing Director
Responsible for N/A
Essential skills, knowledge & experience
High attention to detail, excellent oral and written communication skills, target-driven, the ability to apply innovative solutions, customer-focused, self-motivated, works well as part of a busy team in a fast-paced environment. Effective IT skills, ability to manage multiple projects and prioritise tasks.
Education & qualifications N/A
Additional requirements This role requires the post holder to fulfil development activities and/or work overseas as reasonably requested by the Company from time to time, for which a valid passport will be required.
Values: Care Quality Integrity Enthusiasm Responsibilities/Duties
1 To carry out telesales activity on a daily basis.
2 To administer ACT /CRM updates.
3 To prepare ABI leads for cold calling to architects and other clients.
4 To arrange appointments over the phone and manage the Client Relations team diaries, including client visits, catalogue drops and CPDs.
5 To initiate contact with new clients using social media, where applicable.
6 To adjust scripted sales pitch to meet needs of specific individuals.
7 To direct prospects to the Client Relations team, where required.
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Team Be an effective team player Develop leadership skills in you and others Maintain workplace and dress code protocol Maintain communication
o In your team o With other teams o With your manager
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The above list is not exclusive or exhaustive; post holder is expected to be professional, co- operative and flexible in line with needs of the post, department and the needs of the business.
Benefits: Commission
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