Main characteristics
- Location
- Tewkesbury, Gloucestershire
- Company
- Adecco
- Salary
- £23000/annum
- Employment type
- Permanent
- Category
- Administration
Job summary
Adecco Worcester are looking for a strong Administrator on behalf of our fantastic client in Tewkesbury. You will possess outstanding communication skills (verbal and written) and exceptional customer service skills.Good time management skills and the ability to prioritise is also fundamental to this role. This is very much a communicative role where you will monitor and manage all communication via telephone and email and work as a team to delegate/share tasks.
Workign towards KPIS internally and externally, you will systematically work through processes to ensure customer satisfaction and compliance to the rules of the business and assist with auditing to ensure the correct communication is delivered to the customer.
Other Key tasks:
Day-to-day Decision Making/Problem Solving regarding payments, refunds, suspensions, removal, late fees etc
Application approvals - accepting or declining new applications
Reviewing reports, identifying unpaid amounts and working to recover accounts
Monthly and weekly reporting support
To assess, diarise auditors' calendars and carry out desktop audits according to business requirements
Reviewing and coordinating team outward comms with marketingHours: Monday - Thursday 8:30am - 5pm, with an early finish on a Friday, 8:30am - 4:30pm
Salary: Up to £23,000k per annum + excellent company benefits including 28 days holiday + bank holidays, Christmas shutdown, free onsite parking, cycle to work scheme, fantastic pension scheme, death in service, company events and discounted gym membership,
If you would like to know more about this opportunity, then please contact Gemma at Adecco today!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website