Business Support Administrator

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Ad nr: 33550
Published: 22 December 2023, views: 1

 

 

Main characteristics

Location
Bicester, Oxfordshire
Company
Curve Group Holdings Ltd
Salary
£22000 - £24000/annum
Employment type
Permanent
Category
Customer Services

Job summary

Business Support Administrator

Salary : £24,000 per annum

Location - Bicester

Our client, a company with 30 years experience providing motor claims and fleet management services, require an individual to join their team with administration experience to assist company car users validate their driving licences online and support event and fleet operators with the management of their driving licence validations. This would be a perfect role for an individual with previous Administration and IT experience, in particular inputting data, Excel (Spreadsheets, vLookups would be ideal) and telephone support, who is looking to join a friendly team in Bicester.

Key responsibilities

Email Inbox monitoring.
Dealing with incoming calls from drivers and other service users Offering general advice about driving licence rules etc to stakeholders.
Website access assistance.
Formatting online accounts for new system users.
Setting up driving events in an online portal and reflecting the same event in an internal database.
Weekly Licence status reports to clients for their Portals.
Daily Report formatting and issuing.
Monitoring and responding to live chat questions.
Dealing with incoming call surrounding the company car scheme.
Updating user accounts with up to date information.
Processing vehicle loan agreements and tracking daily reports.
Ordering company vehicles and amending existing orders.
Turning on / off vehicle entitlements.

Essential/ Desirable skills

Competent with IT.
Confident on the phone and with email communication.
Trustworthy and reliable.
Organised and methodical.
Able to use initiative and solve problems.
Accurate when completing repetitive tasks.
Happy to ask lots of questions whilst learning.Holiday Entitlement: 24 days (increasing by one day after two years' service to a maximum of 28) + Bank Holidays.

Benefits

Travel Insurance

Private Medical Insurance

Group Life Assurance Critical Illness Insurance

Ford Privilege Discount Scheme (extends to family members)

Eye tests Vouchers

Company Pension Scheme


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Published: 22 December 2023, views: 1


Company: Curve Group Holdings Ltd

Location: Bicester, Oxfordshire

Salary: £22000 - £24000/annum


Category: Customer Services
Employment type: Permanent


Additional information:

Curve Group Holdings Ltd

Application for the position: Business Support Administrator

Full name:• required field •

Your e-mail:• required field •

Message content:• required field •

Attachments: • Curriculum Vitae, cover letter, other •


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