Operations Manager

 

Main characteristics

Location

Bristol (County)

Company

Rubicon Consulting

Employment type

Permanent

Category

Engineering

Job summary

Rubicon Consulting is currently recruiting for an Operations Manager on a Permanent Basis, Based in Bristol.

The Operations Manager holds a critical role in overseeing a diverse array of projects, which often encompass the planning, construction, implementation, and activation of civil, mechanical, and electrical infrastructure for emerging developments. Their primary responsibility is to ensure these projects are executed efficiently, punctually, and within financial constraints, all while adhering to the mandatory health, safety, environmental, and quality benchmarks.

Simultaneously, they strive to fulfil clients' expectations and specific requirements. Additionally, they take an active part in propelling the organisation's strategies and objectives, while effectively monitoring and managing the key performance indicators (KPIs) for their department

Main responsibilities

General:

* Working as part of a team.

* Demonstrate strong leadership skills.

* Working on multiple projects simultaneously.

* Mentoring members inside and outside of your team to help the business needs.

* Reporting to the Head of Operations on operation activities towards business goals.

* Managing a portfolio of projects through your own dedicated project management delivery team.

* Be well-versed in all construction methodologies and have the ability to co-ordinate teams of various disciplines to achieve the best results.

* Minimising construction expenditure within the business wherever possible.

* Contributing to opportunities for cost savings across the business from construction perspective.

* Assist in the development and improvement of the company Health, Safety, Quality and Environmental assurance system and policies from a Construction perspective

* Maintain and develop competence level and technical skills to ensure delivery to high standards

* Maintain awareness of the clients Health & Safety policy and company policies and keep up to date on changes that impact your role

* Adhere to the Safety Rules, of the client and its customers

* Implementing and updating the company values.

* Client relationship management

* Drive process improvements and innovation across the organization, ensuring the company remains competitive in the market

Sales

* Operational sign off at tender stage within your portfolio.

* Continual feedback on cost to the tendering team

* Construction Business Development activities as required.

* Coordinate with the Sales and Tendering team to understand the scope and technical requirements of new projects, ensuring that resources are allocated appropriately.

* Provide input on project programmes during the tendering process, using past project experience to inform decision-making as well coordination of these alongside the planning team.

* Collaborate with the Sales and Tendering team to develop project execution plans that align with client requirements and technical specifications.

* Facilitate communication between the Sales and Tendering team and other departments, including Engineering, Procurement, and Construction, to ensure a smooth handover of the project from the tendering phase to the execution phase.

* Provide regular updates to the Sales and Tendering team on project progress, including any changes to scope, schedule and customer interface.

* Collaborate with the Sales and Tendering team to develop and maintain strong relationships with key clients, providing excellent customer service and addressing any issues or concerns promptly.

Commercial:

- Assist the Commercial Department with Operational stake holder sign-off of new contracts and ERs within your portfolio.

- Ensure that when a new project is appointed under your management, the contract key points within the database and all of its commercial files is confirmed by you as being read and understood within 2 weeks of the contract signing.

- Having completed the previous point, determine and define the scope of work and project deliverables

- Assisting the Commercial Department with the financial management of projects under your management relating to construction activities.

- Assisting the Commercial Department with Customer and subcontractor contract management.

- Ensuring that all subcontracts under your management contain:

- Robust Milestone payments.

- Milestone substantiations.

- Programmes that reflect the milestone payments.

- Document registers.

- Requirements to check document versions at regular intervals.

- Doc version checks are detailed in the ITPs, QAs and RAMS.

- ITPs and QA documents as part of the appendices.

- Schedule of rates.

- Employers requirements.

- Subcontractor rules.

- Site housekeeping requirements.

- Site stores maintenance

- Taking deliveries.

- Assist the Commercial Department with Operational stake holder sign-off of all new sub-contracts and appendices.

- Ensure that all subcontracts have stake holder sign-off prior to sub contract execution.

- Commercial risk management

- Ensuring that a site visit is carried out before a contract is signed

- Ensuring that contract administration is managed within your portfolio

Finance:

- Ensuring that the works are structured to enable completing main contract milestones as quickly and efficiently as possible.

- Ensure that the project cost trackers are being updated in real time so that updates are completed prior to the bi-monthly project Gross Profit meetings, both from a main contract milestone completion perspective and a sub contract milestone perspective.

- Financial management Working closely with the finance team, develop and manage budgets for each project, monitor project costs and profitability, and ensure financial targets are met

- Ensure that the client is invoiced in line with the contractual milestones for each project, ensuring that all relevant back up documents and supporting evidence and take responsibility for the prompt payment of such invoices in line with the agreed payment terms

- Engage with the finance team to ensure that supplier payments for projects are managed in such a way that ensures projects are delivered in the required timescales

Design

- Work with the Head of Design to ensure that reviews on the buildability of designs happens within your portfolio.

- Work with the Head of Design to ensure the design team fully understand the construction teams requirements from a timescale perspective.

- Work with the Head of Design to ensure the design team fully understand the construction teams requirements from a deliverables perspective.

Operations

- Sign off of the project program that is included within the contract

- Lead, manage, and develop a team of project managers, engineers, and other professionals, ensuring they have the necessary resources and support to achieve project goals

- Oversee the planning, execution, and completion of multiple electrical connection projects, ensuring they are delivered on time, within budget, and to the required quality standards

- Ensure updated programmes are issued as part of the contract specific reporting requirements.

- Predict resources required to complete each project to allow for portfolio resourcing

- Work with the project team to ensure all contract requirements relating to discharge of planning conditions is completed in the correct order and timescale.

- Build and maintain strong relationships with clients, ensuring their needs and expectations are met and that the company maintains a positive reputation in the industry

- Identify, assess, and mitigate potential risks and challenges across the project portfolio

- Issue monthly reports to the Head of Operations

- Effective management of the project risk register and issue log

- Ensure that the project division of responsibilities is fully complete and regularly updated and you understand your responsibilities under the division of responsibilities document.

SHEQ

- Responsible for monitoring the SHEQ performance of the projects within their portfolio of projects and take action where necessary if performance improvement is required.

- Provide SHEQ leadership to the project managers to instil a positive culture and drive continual improvement

- Provide sufficient time and resource to deliver the projects effectively to safeguard health, safety and environmental performance.

- Take responsibility for policies and procedures under their responsibility

- Work with the SHEQ department to ensure all projects adhere to industry regulations, standards, and best practices, including health and safety, environmental, and quality requirements

- Assisting the HR Manager with day to day functions, Onboarding/Offboarding and reviews of your direct reports.

- Ensure the delivery team are trained and competent, actively managing personnel development programmes

Person specification

Essential criteria:

- A minimum of 3 years Experience working as an Senior Manager for grid connections OR

- A minimum of 5 years Experience working within the HV industry as a Project Manager with a team underneath him/her

- Can demonstrate working and interfacing with clients and key stakeholders on a project.

- Possess excellent communication skills as well as strong management skills.

- Good track record of portfolio management

- Strong understanding of budget and cashflow management

- Strong Understanding of portfolio of projects finances (P&L, Balance Sheet)

- Highly organised with an ability to prioritise workload.

- Excellent communication skills (both written and verbal)

- Ability to effectively problem solve and think outside the box.

- Excellent interpersonal skills with an ability to build rapport with ease

- Professional demeanour and presentation

- Self-motivated, driven and goal orientated

- Proactive nature and initiative-taking approach to work tasks

- Willingness to develop and learn new skills

- Advanced MS Office skills (Word, Excel, PowerPoint and Project Programming Software)

- Excellent attention to detail with an eye for accuracy

- Ability to handle sensitive matters with discretion and maintain confidentiality at all times

- Team player attitude

Desirable criteria:

- Previous job role working for an ICP

- Previous job role working for a DNO

- HNC/HND Electrical Engineering

- APM/Prince 2

- A bachelor's degree in electrical engineering, project management, or a related field