Technical Services Coordinator

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Ad nr: 16642
Published: 22 December 2023, views: 0

 

 

Main characteristics

Location
Norwich, Norfolk
Company
R13 Recruitment
Salary
£22000/annum + Bonus
Employment type
Permanent
Category
Customer Services

Job summary

R13 Recruitment are working in partnership with a well-established business in their search for a Customer Service Coordinator within their auditing department, which has become available due to continued company growth and success. Working within a small and dedicated team, your core area of focus will be to provide technical administration support and high level of service to client queries.
Based in Norwich, this is a full time, permanent role working 9am 5pm, Monday to Friday. The offered salary for this opportunity is £22,000 + bonus.
The benefits
* 25 days annual leave + bank holidays and birthday off
* Company pension scheme
* A healthcare cover policy
* + more!
The day to day
* Providing support and assistance to internal teams on processes.
* Reviewing audit documentation for formatting, spelling, compliance, evidence and clarity, and requesting amendments to be made.
* Communicating with clients via web chat, email and phone calls to provide advice, answer queries, and request evidence and information.
* Logging and filing all correspondence and evidence in line with company policies and procedures.
You will have/be
* Experience in a busy administration and customer orientated support role, liaising with clients via email and telephone,
* Fantatsic organisation, customer service, communication and IT skills.
* High levels of accuracy with the ability to review data, quality check, and identify anomalies.
* Experience of compliance or process auditing would be desirable but is NOT essential.
How to apply:
To hear more details about this fantastic opportunity please email your CV to Daniel Sheffield Delivery Consultant at rthirteen recruitment. If you dont hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful

Benefits: Bonus


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Published: 22 December 2023, views: 0


Company: R13 Recruitment

Location: Norwich, Norfolk

Salary: £22000/annum + Bonus


Category: Customer Services
Employment type: Permanent


Additional information:

R13 Recruitment

Application for the position: Technical Services Coordinator

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