Main characteristics
- Location
- Norwich, Norfolk
- Company
- R13 Recruitment
- Salary
- £22000/annum + Bonus
- Employment type
- Permanent
- Category
- Customer Services
Job summary
R13 Recruitment are working in partnership with a well-established business in their search for a Customer Service Coordinator within their auditing department, which has become available due to continued company growth and success. Working within a small and dedicated team, your core area of focus will be to provide technical administration support and high level of service to client queries.Based in Norwich, this is a full time, permanent role working 9am 5pm, Monday to Friday. The offered salary for this opportunity is £22,000 + bonus.
The benefits
* 25 days annual leave + bank holidays and birthday off
* Company pension scheme
* A healthcare cover policy
* + more!
The day to day
* Providing support and assistance to internal teams on processes.
* Reviewing audit documentation for formatting, spelling, compliance, evidence and clarity, and requesting amendments to be made.
* Communicating with clients via web chat, email and phone calls to provide advice, answer queries, and request evidence and information.
* Logging and filing all correspondence and evidence in line with company policies and procedures.
You will have/be
* Experience in a busy administration and customer orientated support role, liaising with clients via email and telephone,
* Fantatsic organisation, customer service, communication and IT skills.
* High levels of accuracy with the ability to review data, quality check, and identify anomalies.
* Experience of compliance or process auditing would be desirable but is NOT essential.
How to apply:
To hear more details about this fantastic opportunity please email your CV to Daniel Sheffield Delivery Consultant at rthirteen recruitment. If you dont hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful
Benefits: Bonus