Customer Service Representative

Report

Ad nr: 140242
Published: 10 April 2024, views: 0

 

 

Main characteristics

Location
Farnborough, Hampshire
Company
Mulberry Recruitment
Salary
£22880/annum
Employment type
Permanent
Category
Customer Services

Job summary

Customer Service Agent
Location: Farnborough
Salary: £22,880
Shift Options:
1. Tues 8-4, Weds 8:30-4:30, Thurs 9-5, Fri 12-8 & Sat 10-6
2. Sun 8-4, Mon 12-8, Tues 12-8, Weds 8-4, Thurs 8:30-4:30
My client based in Farnborough is a fintech company looking for an experienced and self-driven Customer Service Agent to join their friendly team. We are looking for friendly candidates with strong customer service experience who are able to deliver an excellent service.
Daily Duties
Answer email, phone & Live Chat queries.
Answering general technical queries about the website and mobile app.
Answering queries regarding customer statements and financial activity.
Providing a friendly, helpful advice to both parent and child account holders.
Prompt attention to queries and comments made via social media.
Administrative tasks (monitoring risk alerts, one-off tasks etc.)
Customer call backs.
Skill Set
Strong written and verbal skills
Ability to work independently
Excellent phone manner
Ability to be flexible in a role
Excellent organisational skills
Happy working in a committed, busy, team environment
Good technical skills and happy to learn new systems
Working knowledge of Excel & Word
Benefits
30 days of holiday (including all but 3 public hols).
Your Birthday Day off
Regular Salary Reviews
Access to salary sacrifice benefits such as Cycle to Work scheme and Workplace Pension
Long Service awards
Workplace pension scheme
Excellent Induction with ongoing learning and development throughout your career
Free tea, coffee, and loads of fruit
Great Company days out, incentives such as legendary Christmas parties and Company meet up!
Family-Friendly leave policies
Discounts on cinema tickets, restaurants, and shopping via Westfield rewards membership
Workplace pension scheme
Death in service 4x your annual salary
Enhanced maternity leave
Paternity leave
Westfield Cash Health Plan
Westfield Surgery Plan
Westfield Rewards (receive discounts at over 600 retailers)
Mental health platform
5 days annual leave carry over


Inform me about similar jobs:

By registering the Job Alert you accept the provisions of our Terms of Use.

Published: 10 April 2024, views: 0


Company: Mulberry Recruitment

Location: Farnborough, Hampshire

Salary: £22880/annum


Category: Customer Services
Employment type: Permanent


Additional information:

Mulberry Recruitment

Application for the position: Customer Service Representative

Full name:• required field •

Your e-mail:• required field •

Message content:• required field •

Attachments: • Curriculum Vitae, cover letter, other •


Report about similar jobs

Next-Jobs informs that the company publishing the job offer is the administrator of personal data processed in this recruitment process.
By applying you accept our Terms of Use.
£39729/annum
Randstad Construction and Property :: Staines, Surrey :: over 30 days ago

Job Vacancy: Catering Manager at HMP Bronzefield, Ashford, Surrey** --- **About Us:** HMP Bronzefield is a committed institution that prioritises the well-being and development of its employees. We pride ourselves on the professional environment we create and are in search of a dedicated Catering Manager to join our talented team. --- **Role:** Catering Manager **Location:** HMP Bronzefield, Ashford, Surrey **Contract:** Permanent, Full-time (Flexible working considered) Salary: £39,729 per annum --- **Key Responsibilities:** 1. Overseeing the planning, preparation, and delivery of high-quality meals for staff and inmates. 2. Managing the ...

Construction / Skilled TradesPermanent
Report
£11.68 - £17.48/hour
Cromwell Medical Staffing :: Kingston upon Hull, East Riding of Yorkshire :: over 30 days ago
Cromwell Medical Staffing

At Cromwell Medical, our clients are the heart if everything we do. We work with the best of the best to make sure those who need it, get the care they so desperately need and deserve. We are looking for Healthcare Assistants Hull. What we can offer you: * Weekly Pay * Flexible working - work when you want to * Skills Development by working in different environments * PAYE option * Enhanced hourly rates * Already employed? Top up your hours with us * Network with different colleagues across the industry * EAP - 24/7 support * DBS payment ...

Medical / Pharmaceutical / ScientificTemporary, Part Time
Report
Avon :: Street, Lancashire :: over 30 days ago

Want to make a career with one of the best beauty brands around? World famous beauty and cosmetics brand Avon is looking for new full and part time representatives in the UK today. It is your chance to work with a premier brand backed up with 130 years of proven success. You can earn extra income and be your own boss. Work the hours that suit you and be the first to try Avons innovative and award-winning products before they hit the market. If you are aged 18 or over, man or woman, then working for Avon could open up a world of potential if youre looking to further your career in the beauty business. Earn extra money working hours that suit ...

Full Time
Report
Severn Glocon Ltd :: Kincardineshire :: over 30 days ago

Control Valve Technician (Aberdeen) About us Severn Valve Part of Severn Group, Severn Valve manufactures and supports high-quality valves for the energy industries. Its control, choke and butterfly valves are pre-eminent in the global market, underpinning the reliability and high performance of business-critical client infrastructure. Severn Valves global reach, technical prowess, and collaborative approach all founded upon a heritage of British engineering excellence helping to assure production continuity for clients and reduce the prospect of costly downtime. Its understanding of the life-cycle of assets positions Severn Valve to offer ...

EngineeringPermanent
Report
Cavendish Professionals :: Manchester, Manchester :: over 30 days ago
Cavendish Professionals

Are you an experienced Health and Safety professional? Our client is one of the largest plant hire company's in the UK. They are looking for a Health & Safety Lead to promote Health & Safety throughout their depots around the country. What is on Offer: Company Car with Personal fuel Included On Site Parking 23 Days Annual Leave Access to Store DiscountsRole: Oversee Safety: You'll be the regional champion for health and safety. Identify and Address Hazards: Through regular inspections and audits, you'll ...

Construction / Skilled TradesPermanent
Report