Main characteristics
- Location
- Bromborough, Merseyside
- Company
- Simpson Judge
- Salary
- £24750 - £26000/annum
- Employment type
- Permanent
- Category
- Accounting / Financial / Insurance
Job summary
Simpson Judge are working with an established and forward company based in Birkenhead who are looking for an experienced credit controller. This would suit someone who isn''t shy and loves credit control.Reporting into the Head of Transactional Services, the role of our Credit Controllers is ultimately to collect our cash in a timely manner whilst minimising our business to bad debts.
Responsibilities:
* Managing your portfolio of customers to ensure that our customers pay to the agreed payment terms.
* Give the highest level of customer service to internal and external customers.
* Dealing with a high volume of customers on the telephone.
* Maintaining customer records to ensure the efficiency with the receipt of invoices/statements.
* Updating our accounts receivable system, Credit Hound, with the records of all collection activity carried out.
* Process card payments.
* Issuing electronic direct debit mandates and entering them onto our operating system.
* Issuing copy invoices to customers on an ad-hoc basis.
* Building a rapport with customers.
* Handling statement reconciliations and building WIP statements to ensure we communicate effectively with customers
Ideal candidate
2 years credit control experience dealing with a high volume of transactions
High level of written and oral communication.
Strong Microsoft Excel skills.
Conflict resolution.
Assertive telephone manner.
End to end credit control process.
In return you will receive some above standard benefits * this can be discussed
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