Retail Assistant

 

Main characteristics

Location

Pulborough, West Sussex

Company

RSPB

Employment type

Permanent, Part Time

Category

Purchasing / Procurement

Job summary

Retail Assistant

Location: RSPB Pulborough Brooks, RH20
Salary: National Minimum Wage
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)
Hours: Part Time, 22.5 hours per week
Contract: Permanent
We are looking for an enthusiastic team player to join us as a Retail Assistant at our Pulborough reserve, and help us deliver fantastic customer service.
The main focus of the Retail Assistant role is to serve customers and ensure they have the best experience possible. You will also help maintain the retail displays, process deliveries, operate the till, and respond to visitor enquiries in a friendly and professional manner.
Working on a nature reserve means theres always plenty going on and youll need to be prepared to deal with almost anything. You will receive full training and support on all aspects of RSPB Retail, which will enable you to drive sales, be a positive role model to the team, and an ambassador for the RSPB.
Key Responsibilities:
* Ensuring the retail store is delivering the highest standard of customer care.
* Working with the retail management team to achieve financial targets and Key Performance Indicators to deliver against retail store goals.
* Ensure the retail store is commercially merchandised and stock levels are appropriate.
* Ensuring all retail admin, operating processes, security including cash handling and health and safety in the retail store adheres to RSPB procedures.
* The successful candidate will be available to work during the day (no evenings), and weekend and Bank Holiday working will be essential.
Essential skills, knowledge and experience:
* Computer literate.
* Enthusiastic approach to work.
* Excellent verbal and written communications skills.
* Ability to plan and prioritise workloads.
* Problem solving skills and ability to work on own initiative.
* Ability to manage and respond to customer needs and feedback.
* Able to build and maintain strong working relationships.
* Ability to work as part of a team.
Desirable skills, knowledge and experience:
* Experience of working at a retail environment/visitor attraction.
* Experience of working in a sales background.
* Retail certificate.
* Knowledge of Health and Safety in the workplace.
* Merchandising skills.
* Till operation and payment handling.
Closing date: 23:59, Sunday 10th March 2024
We are looking to conduct interviews for this position from 15th March 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on natures side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.
No agencies please