Contact Centre Agent

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Ad nr: 120550
Published: 21 March 2024, views: 0

 

 

Main characteristics

Location
Elland, West Yorkshire
Company
Sayjo Recruitment Ltd.
Salary
£11/hour Ongoing temp, possibly perm
Employment type
Temporary
Category
Customer Services

Job summary

Sayjo Recruitment are recruiting for a busy contact centre in Elland, offering smart meter installation appointments to the public. This is a customer service role, there is no sales involved. You will schedule appointments to for engineers to install or exchange Smart Meters, through mainly outbound calls, booking appointments in the diary and ensuring great customer service throughout.

General Duties/Key Responsibilities:

Making calls to customers to arrange smart meter installs.

Data entry and look up of information through a bespoke database.

Manage customer enquiries providing service updates.

Working to compliance and guidelines.

Sending/Responding to customer emails.

You will be:

Confident in talking with customers.

Personable with excellent communication skills.

Confident in entering data to a computer system and Microsoft Word, Excel and Email.

Conscientious and hard-working.

More about the role:

Our client is looking for temps to work on a project for four weeks. This may be extended or for exceptional workers, may even lead to a permanent job.

The hours of work rotate and are 8.30am - 4.30pm Monday to Friday for two weeks, then 12 - 8pm for one week.

The hourly rate is £11.00ph, working 37.5 hours a week.(This will increase on 1st April 2024)

If you are interested in this vacancy, please apply with a CV and we'll be in touch to discuss the opportunity in more detail

Benefits: Ongoing temp, possibly perm


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Sayjo Recruitment Ltd.

Published: 21 March 2024, views: 0


Company: Sayjo Recruitment Ltd.

Location: Elland, West Yorkshire

Salary: £11/hour Ongoing temp, possibly perm


Category: Customer Services
Employment type: Temporary


Additional information:

Sayjo Recruitment Ltd.

Application for the position: Contact Centre Agent

Full name:• required field •

Your e-mail:• required field •

Message content:• required field •

Attachments: • Curriculum Vitae, cover letter, other •


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