Customer Care Co-Ordinator

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Ad nr: 117573
Published: 18 March 2024, views: 1

 

 

Main characteristics

Location
Cambridgeshire
Company
Andrew Construction Limited
Salary
£18 - £19/hour
Employment type
Temporary
Category
Customer Services

Job summary

ACR have an exciting opportunity to join one of the UKs largest house builders. Working for the Eastern region in the Divisions Customer Care team.
Ideally you will need experience in Customer Services or Construction
The job role includes:
* Ensure all calls received into the department are managed appropriately and issues are logged
* Coordinate the supply of material and sub-contractor elements together ensuring maintenance requests are carried out.
* Communicate with the head of Customer Care to ensure all defects are followed up and dealt with by the appropriate personnel
* Maintain the relevant Customer Care log/monitor
* Check invoices and forward for payment.
* Ensure defects are reported to sub-contractors on a regular basis
* Arrange completion of end of defect works for Housing Associations
* Liaise with Site Teams to ensure remedial works are completed within timescales
* Liaise with Sales Teams to ensure customer queries are answered
* Book appointments for suppliers, sub-contractors, site teams to deal with latent building defects


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Andrew Construction Limited

Published: 18 March 2024, views: 1


Company: Andrew Construction Limited

Location: Cambridgeshire

Salary: £18 - £19/hour


Category: Customer Services
Employment type: Temporary


Additional information:

Andrew Construction Limited

Application for the position: Customer Care Co-Ordinator

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Your e-mail:• required field •

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Attachments: • Curriculum Vitae, cover letter, other •


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