Main characteristics
- Location
- Dunbartonshire
- Company
- A1 Jobs Ltd
- Employment type
- Contract, Temporary
- Category
- Administration
Job summary
Sales Administration Co-ordinatorA1 Jobs are recruiting for a Sales Co-ordinator to join our client, a world class specialist in their field, a great opportunity to join a continuous growing business.
Roles and responsibilities
To co-ordinate customer sales enquiries and process customer orders through to delivery, ensuring customer satisfaction and promoting the Company in a professional manner.
Essential requirements
* Higher Grade English, Nat 5 Maths (HNC in a business-related subject would be an advantage)
* Microsoft Excel, Outlook and Word at intermediate level
* Language skills an advantage (preferably French, German or Russian)
* Strong administration skills
Duties
* Prepare and send quotations from customer enquiries.
* Negotiate delivery times relating to enquiry, close sale and receive order.
* All sales order processing functions (input orders, acknowledge, maintain and invoice) including progressing of customer orders ensuring high standards of customer satisfaction.
* Liaise with Sales Operations Planners and internal departments to co-ordinate orders.
* Prepare export shipments, liaising with carriers and completing transport documents/ LOC documents when required.
* Action customer queries and complaints ensuring they are dealt with in a professional and positive manner.
* Sales administration support to Sales Operations Planners.
* Time permitting, carry out other sales operation functions as required.
* Experience in sales, experience as sales co-ordinator or in other administration position would be an advantage.
* Demonstrate competency in the use of Microsoft Excel, Outlook and Word
* Customer focused with great written and verbal communication skills.
* Ability to multi-task whilst maintaining a high level of service ensuring agreed Company and Department standards are adhered to.
* Product knowledge and application of contractual terms and conditions
* Ability to translate customer specifications.
* Able to meet deadlines and to plan and prioritise workload.
* Ability to utilise and determine manual / computer price level within specified parameter
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