Main characteristics
- Location
- Bournemouth, Dorset
- Company
- The Work Shop Resourcing Ltd
- Salary
- £30000 - £40000/annum
- Employment type
- Permanent
- Category
- Accounting / Financial / Insurance
Job summary
Servicing Manager - £30,000 - £40,000 DOE - BournemouthHave you had experience in Underwriting and are now ready for a new challenge? This could be the role for you - it is an exciting opportunity to join a dynamic and fast-growing financial services business in their brand new offices as a Servicing Manager!
Your primary responsibilities would be to support the Head of Servicing, releasing development funds, working with borrowers in difficulty and monitor servicing tasks and inbox.
Other responsibilities:
* Produce redemption statements and liaise with all parties to ensure funds are repaid
* Ensure that Land Registry Titles are updated before the facility expires
* Report any overdue loans to the Head of Servicing
* Good phone manner and not be afraid to handle difficult conversations
* Assist in instructing third party partners such as asset managers and monitoring surveyors
* Assist Head of Servicing with the management of the company Loan Portfolio
* Report high risk cases to Head of Servicing
* Working with borrowers in the early stages of default
* Assessing monitoring surveyors reports and releasing development funds to borrowers
* Arranging extensions for borrowers where applicable
* Update and maintain the companys CRM, which ensures all internal parties are aware of where each deal is post completion
* Manage own pipeline of tasks and ensure tasks are worked/added in a timely manner
* Assist the Head of Servicing (and other members of the Senior Management Team) with updates on the pipeline of deals being worked, ensuring they are being worked efficiently
* Provide effective communication to all parties, including introducers and/or applicants, ensuring exceptional customer service at all times
* Work with the wider team so that agreed targets and objectives are met
* Provide feedback on policies and process to highlight possible improvements or concerns.
Experience:
* Property risk experience, ideally underwriting experience for minimum of 12 months
* Experience of Regulation/Legislation Awareness and knowledge of the Regulated Financial Services environment
* Basic mathematic skills to assist with redemption calculations
* Be able to demonstrate critical thinking and initiative when faced with challenges.
Benefits:
* 25 days holiday +Bank Holidays
* Annual leave increases by 1 day per year, upto a max of 30 days
* Workplace pension
* Christmas and summer parties
* Regular Company social events
* Mindfulness sessions in the office
* Fruit bowl, healthy snacks, Nespresso coffee available all day
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