centre complaints department

... And we're making radical social change a reality, so that nobody gets left behind. As a Senior Data Centre Engineer, you'll provide a high-quality desktop support service for the whole council, which will ... requires an experienced Senior Data Centre Engineer with specific Cloud and O365 Exchange Administration expertise. In this role you will lead on the provision of day-to-day Data Centre operational services, along with ... and Linux and Cloud. You will also have advanced knowledge of the Office 365 Exchange Online Administration Centre as well as the Security and Compliance portal. Understanding the consequences when applying/removing Office ...

FREE SHUTTLE BUS! The shuttle bus picks staff up from these 2 locations each day. Newark, Bingham, Nottingham City Centre Cygnet Cedar Vale provides assessment and intervention for men living with autism, learning disabilities and complex needs. The team can support people who are detained under the Mental Health Act, as well as those who have behaviours perceived as challenging, or who ... To view the full job details please click apply.

Dispatch Operative - £8.72 (subject to age) Full Time; Permanent Leeds LS10, West Yorkshire We are a market leader in the contract bedroom manufacturing industry, working with large multinational clients. We have a 60,000 square feet factory just 10 minutes from Leeds City Centre. We are looking for keen, ambitious candidates who are looking to develop their career in manufacturing. This position will ...

Job Title Emergency Nurse Practitioner (ENP) / Emergency Care Practitioner (ECP) Urgent Care Centre UTC Job Summary: The post holder will autonomously undertake assessment and treatment of patients in the UTC who may present ... Governance needs of the UTC; including investigation of incidents (including serious incidents) and complaints, where required, sharing learning that arises from the investigations within the service with the UTC ... staff and other members of the multi- disciplinary team. To maintain clinical excellence within the department and provide education and training both formerly and informally for colleagues. To initiate and /or ...

... EOCs to address clinical complaints within the Trusts Complaints Policy guidelines, ensuring that the Trust learns and effects change as a result of any issues highlighted through the complaints procedure To work in close ... private sector in a clinical setting * Demonstrable experience of successful line management within a Call Centre environment, demonstrating clear evidence of knowledge and expertise within this discipline Essential Skills ... staff and other health care professionals and by developing a strong ethos of team working within the department * Ability to develop and implement strategy, policy and service development initiatives * Ability to ...

... consumers Experience working in a call centre or similar environment. Relevant experience, indicating that: You are pragmatic, positive, and able to adapt to change. Youre a team player, able to work with both members of your own department and with other teams while maintaining ... the customer. You have excellent communication skills and can handle different types of customer query, including complex queries and complaints. You can take feedback to ensure you optimise your opportunity for development Benefits include: 25 days annual leave + bank holidays ...

... application of performance management Monitor individual, team and call centre results to identify and act on positive and negative performance trends ... monitor and improve customer experience Address and resolve escalated customer complaints Master more specialist activities including supporting our E-Commerce and Web ... running reports and investigating age debt with our Finance department Assist Sales & CS Centre Manager to identify areas of improvement Any other duties as ... coming to workWhat do you need? Proven experience of managing teams in a contact centre, operational or client facing environment Previous performance management ...

Title: Energy Expert (Part Time) Department: Sales Location: Gosport Hub Salary: £12,552.50 Hours: Monday Saturday, shift rotation basis We are looking for full time people to join us in our Gosport Retail Hub, where you will ... account; * liaise with internal departments to investigate and resolve customer queries regarding bills, complaints, technical meter enquiries, booking engineer meter installations; * top up customers gas and electric ... contact, whether this is face to face, live chat or on the phone supporting as an overflow to our contact centre. Previous experience in a customer focused role, either face to face or telephony is advantageous. Additional ...

... and adhered to. Keeping awareness of the competitive market environment and recognising growth opportunities. Making sure your area obeys with its regulatory complaints processes and data protection guidelines. Keep correct records of performance and set targets to better performance. Support new systems and improve existing ... Carry out 121s to ensure that objectives are agreed and attained. Improve performance within department and individuals. Supervising calls and training advisors to assist future customer engagement. Experience required: Hands on experience of leading a team in a call centre/telesales environment Excellent problem-solving ...

... a team of departmental managers, ensuring high performance and quality targets are met across each department. The Operations Manager will be responsible for high performance in all areas, including collections, quality, complaints, and absence. This role requires strong leadership skills, resilience, passion, organisation and ... or clients. * Being the central point of contact for office-based operations. Candidate Experience: * Minimum of 5 years management experience in a contact centre/regulatory environment is essential. * Must have managed several team managers, e.g. covering the manager during sickness or holidays. * Demonstrable experience in ...

... a Warehousing and Distribution company based in B6, just outside of the clean air zone, Birmingham City Centre, is currently looking for a Product Support Manager to join their team. As a Product Support Manager, you ... and protect sales out of stocks for the business. You will closely work with Sales & the Inbound department for improving and safeguarding product quality on Hardware/ Ironmongery products. YOU MUST HAVE ... the company's sector. Support sales department with product technical queries and product quality issues. Assist Sales department to close customer complaints related to product quality. Addressing the negative ...

Customer Service Team Manager Start date - ASAP Salary - Up to £40,000 DOE with fantastic benefits Location - City Centre of Edinburgh Hybrid working Search Consultancy is working in partnership with one of the UK's leading independent providers of wealth management as they ... that may arise in the course of work * Deal with customer complaints and raising of events * Assist management with the recruitment of Digital Channels Customer Service Team staff, liaise with agencies and HR department. Maintain team job descriptions * Assist with vendor ...

... Ascot Salary: £35,000 Hours: Monday Friday (Hybrid After Training) 2 Year Contract My client are a centre of excellence, developing and producing smart veterinary diagnostic testing kits. They are looking for an ... with agreed terms, conditions and regulations. Any other duties as required within the Supply Chain Department. Person Specification: Proven experience as a contract specialist or similar role. Experience in contracts ... regulatory specifications. Outstanding negotiation and interpersonal skills. Ability to resolve supplier complaints and concerns. Attention to detail and accuracy. Interpersonal skills - discreet, trustworthy and can build ...

... team of departmental managers, ensuring high performance and quality targets are met across each department. The Customer Service Manager will be responsible for high performance in all areas, including collections, quality, complaints, and absence. This role requires strong leadership skills, resilience, passion, organisation and ... or clients. * Being the central point of contact for office-based operations. Candidate Experience: * Minimum of 5 years management experience in a contact centre/regulatory environment is essential. * Must have managed several team managers, e.g. covering the manager during sickness or holidays. * Demonstrable experience in ...

... managers, ensuring high performance and quality targets are met across each department. The Sales Manager will be responsible for high performance in all areas, including collections, quality, complaints, and absence. This role requires strong leadership skills, resilience, ... the central point of contact for office-based operations. Candidate Experience: * Minimum of 5 years management experience in a contact centre / regulatory environment is essential. * Must have managed several team managers, e.g. covering the manager during sickness or holidays. * ...

... annual company performance-based bonus The Department Manager will be responsible for leading and managing a team of departmental managers, ensuring high performance and quality targets are met across each department. The Department Manager will be responsible for high performance in all areas, including collections, quality, ... or clients. * Being the central point of contact for office-based operations. Candidate Experience: * Minimum of 5 years management experience in a contact centre/regulatory environment is essential. * Must have managed several team managers, e.g. covering the manager during sickness or holidays. * Demonstrable experience in ...

... and skills to do their job efficiently and to maximise the profitability of the department. This includes correct use of Protean; well-maintained technical database; ... culture based on individual accountability and shared responsibility for department and company results * Team engagement setting the standard for open ... to identify root cause of problems and develop solutions to resolve customer complaints relating to service and repairs ensuring the customer is happy * Ensure spare ... customers, taking responsibility for EHS and safety training within the Service Centre Benefits * £55,000 to £60,000 per annum dependent on experience * Company car or ...

... ideally worked as a supervisor previously (or at an equivalent level - for example a store team leader / department manager). * We are looking for positive and enthusiastic individuals to lead the store team ensuring high ... transfers. * Champion and support the achievement of monthly targets. * Deal with customer queries and complaints. Personal characteristics: * Self- motivated and have a positive, can do attitude towards completion of ... HOLDING A RECRUITMENT EVENT ON THURSDAY 25TH AND FRIDAY 26TH JANUARY 2024, AT THE SHAFTESBURY SQUARE JOB CENTRE IN BELFAST (POSTCODE: BT2 7AG) PLEASE APPLY TO BOOK YOUR SLOT, BETWEEN 09:00AM AND 5:00PM ON EITHER DAY ...