Main characteristics
- Location
- West Midlands (County)
- Company
- Bell Cornwall Recruitment
- Salary
- £20000 - £22500/annum Free gym membership
- Employment type
- Permanent
- Category
- Administration
Job summary
ReceptionistSalary: £(phone number removed)
Location: Edgbaston, Birmingham
SHIFT PATTERN
Ref: BCR/OO/10903
Bell Cornwall Recruitment are looking for an exceptional receptionist to join a prestigious Leisure Centre in Edgbaston, Birmingham. As front of house and the first point of call, the right candidate is needed to create a unique experience for visitors and members.
Key duties and responsibilities:
Welcoming and building rapport with visitors and members
Effective knowledge and use of the CRM system to accurately record data
Being the point of contact by hosting inductions and welcoming newcomers
Good understanding of the available services and facilities to promote to non-members
Problem-solving skills to provide solutions to customer's feedback
Administration skills needed to book classes, courses, and events
Operating the till system and cash handling
Promoting and selling sales items to visitors and members
Professional telephone manner
Good knowledge and practice of the health and safety regulations and ensuring others follow it
Carry out end-of-day procedures in line with the company process
Update and maintain all comms and signs
Construct a weekly rota using the CRM calendar
Having regular team meetings and following-up with action points
Invest in the future development and growth of the company
Training new staffThe ideal receptionist candidate:
Exceptional customer service and interpersonal skills
Good understanding of the available services and facilities to promote to non-members
Problem-solving skills to provide solutions to customer's feedback
Good communications skills to work with members in preparing welcome packs
Being a good team player
Flexibility and adaptability
Experience in a leisure centre environment
Excellent IT and administration skillsIf you have the passion to succeed and this role appeals to you, why not apply!
Interested? Please click the 'APPLY' button now!
BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.
BELL CORNWALL RECRUITMENT
We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.
Love Work Be Happy
Follow BCR on Twitter @LoveWorkBeHappy to view all of the latest jobs.
(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)
Benefits: Free gym membership