Main characteristics
- Location
- Cambridge, Cambridgeshire
- Company
- Trevett Project Services
- Salary
- £25000 - £27000/annum
- Employment type
- Permanent
- Category
- Administration
Job summary
Helpdesk Administrator - £27,000Trevett Services are representing a well-established FM organisation who are looking to bring on a Helpdesk Administrator due to company growth. This is a full time, permanent role based on their site in Cambridge City Centre.
Company Benefits:
* Company Share Scheme
* Paid volunteering days
* Employee assistance programme
Job Responsibilities of the Helpdesk Administrator:
* Receiving calls through the helpdesk and assigning them to the correct trade department
* Scheduling pre-planned maintenance (PPM) and reactive maintenance activities for engineers
* Raising Purchase Orders and liaising with sub-contractors
* Updating and uploading documents onto the CAFM and company CRM systems
* Other general administration tasks as required by the Contract Managers
Experience Required:
* At least 2 years experience within an FM or Building Services provider would be beneficial
* Previous scheduling or helpdesk experience is essential
* Computer literate with a good understanding of Microsoft Excel
* Knowledge of CAFM systems
* Ability to multi task and work well within a team
This is a full time, permanent role working 40 hours per week, and a brilliant chance to join a national FM company. Salary is up to £27,000 with excellent additional company benefits